Customer Service Representative

4 weeks ago


Mooresville, North Carolina, United States Lowes Foods Full time
Job Summary

We are seeking a highly motivated and friendly Guest Service Clerk to join our team at Lowes Foods. As a Guest Service Clerk, you will be responsible for providing exceptional customer service to our guests, ensuring a positive shopping experience, and maintaining a clean and organized front end area.

Key Responsibilities
  • Communicate effectively with guests, including greeting, thanking, and offering assistance with their purchases.
  • Properly bag guests' orders to prevent damage and ensure a smooth checkout process.
  • Work collaboratively with co-workers and supervisors to achieve team goals and objectives.
  • Place guests' purchases in their carts or hand bags to their vehicles, offering assistance as needed.
  • Perform price checks and relay guest concerns to supervisors.
  • Retrieve carts from the parking lot and maintain a clean and organized front end area.
  • Clean and maintain the front end, break room, restrooms, lobby, and parking lot.
  • Clean garbage and debris from carts and baskets.
  • Perform other duties as assigned by management.
Requirements
  • Friendly and outgoing personality.
  • Ability to work well with others and maintain a positive attitude.
  • Ability to lift a minimum of 25 pounds consistently and 50 pounds occasionally.
  • Ability to stand for extended periods and retrieve and push shopping carts.
  • Effective communication and customer service skills.


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