Customer Service Representative
2 weeks ago
SiteOne Landscape Supply is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and residential customers in the green industry.
Key Responsibilities:- Provide exceptional customer service to all SiteOne customers
- Cultivate and manage strong relationships with customers
- Assist customers with their questions and needs, either in person, via the phone or through online ordering
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
- Minimum of 1 year experience in retail or wholesale sales, preferred
- Excellent customer service skills & attention to detail
- Basic plant knowledge of live nursery goods preferred
- Bilingual fluency (English/Spanish) preferred, but not required
- Readiness and willingness to learn and adopt new technologies and ways of working
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
- Weekly Paychecks with DailyPay available
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays
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