Customer Service Representative

2 weeks ago


Mooresville, North Carolina, United States SiteOne Landscape Supply Full time
Job Title: Customer Service Representative

SiteOne Landscape Supply is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our commercial and residential customers in the green industry.

Key Responsibilities:
  • Provide exceptional customer service to all SiteOne customers
  • Cultivate and manage strong relationships with customers
  • Assist customers with their questions and needs, either in person, via the phone or through online ordering
  • Pull and prepare inventory orders for customer pick up or delivery
  • Proactively identify and capitalize on opportunities to grow sales with current and potential customers
  • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
  • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
Requirements:
  • Minimum of 1 year experience in retail or wholesale sales, preferred
  • Excellent customer service skills & attention to detail
  • Basic plant knowledge of live nursery goods preferred
  • Bilingual fluency (English/Spanish) preferred, but not required
  • Readiness and willingness to learn and adopt new technologies and ways of working
  • Must be able to lift a minimum of 50 pounds
  • High school diploma or equivalent preferred
Perks:
  • Weekly Paychecks with DailyPay available
  • Competitive Compensation
  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Company Apparel and Work Boot Vouchers
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  • Most Branches never work Sundays


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