Customer Experience Specialist
4 days ago
We are a dynamic team at Grants Pass Automotive, committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you will play a critical role in our success by providing top-notch service to our customers.
Your Responsibilities- Deliver exceptional customer service to our customers and vendors.
- Routinely handle incoming phone calls and other communication channels.
- Set appointments for inbound calls from customers and vendors.
- Collaborate with service advisors to ensure seamless customer experiences.
- High school diploma or equivalency.
- College training or a degree in marketing, customer relations, business administration, or related field preferred.
- Three or more years in a dealership position.
- General knowledge of vehicle operations, features, parts, and systems.
- Proficient in PC software programs and computer use.
- $19/hour + bonus.
- Company-sponsored health insurance.
- Voluntary dental/vision insurance.
- Life insurance.
- 401(k) plan.
- Paid training.
- Paid vacation.
- Paid sick time.
- Employee discounts on products and services.
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