Customer Experience Specialist

2 weeks ago


Grants Pass, Oregon, United States U-Haul Full time
Deliver Exceptional Customer Experiences

We are seeking a Customer Service Representative to join our team at U-Haul As a key member of our service center team, you will be responsible for providing top-notch customer service to our valued customers. If you're a people person with excellent communication skills and a passion for helping others, we'd love to hear from you

About the Job:
• Provide exceptional customer service by answering questions, addressing concerns, and resolving issues in a professional and courteous manner.
• Utilize U-Scan technology to efficiently manage rentals and inventory.
• Perform various tasks such as moving and hooking up U-Haul trucks and trailers, cleaning and inspecting equipment, and installing hitches and trailer wiring.
• Maintain a safe and clean work environment, adhering to all safety protocols and procedures.
• Collaborate with colleagues to ensure seamless day-to-day operations and achieve business goals.

What We Offer:
• Competitive salary: $45,000 - $60,000 per year, depending on experience.
• Opportunities for advancement and professional growth.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• A dynamic and supportive work environment that values teamwork and employee satisfaction.

Requirements:
• High school diploma or equivalent.
• Valid driver's license and ability to maintain a good driving record.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing circumstances.

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