Housing Services Coordinator

3 hours ago

Brooklyn, New York, United States Win (Women In Need) Full time
Housing Services Coordinator Job Description

The Housing Services Coordinator is a critical role at Win (Women In Need), responsible for supporting the permanent housing search of families living in our shelter. This position coordinates all housing services activities to ensure successful placement of families in accordance with WIN's and other agency contractual requirements.

Key Responsibilities:

Commit to using evidence-based practices (EBP) to help clients achieve their goals.

Demonstrate ability to understand housing subsidies and provide families with guidance and support with the application process.

Cultivate relationships and develop new linkages with real estate rental brokers and landlords to ensure WIN families have access to current information and housing resources.

Liaise with brokers and landlords to ensure that potential housing meets Win requirements for client readiness and act as an expediter as needed.

Coordinate and facilitate housing workshops which address client's issues and needs; provide information and resources to families during the different phases of their housing search.

Collaborate with Case Managers and clients in developing permanent housing strategies.

Requirements:

Committed to Win's Mission and Values

Bachelor's degree highly desired with 2 years relevant work experience or Associate's degree with a minimum of 4+ years of relevant work experience

Must have extensive knowledge of NY City housing market, housing subsidies and supportive housing programs

Must have the ability to network and build strong collaborative relationships with brokers and landlords

Must have excellent interpersonal and communication skills. Must exercise good judgement and have a professional appearance and demeanor

Willingness and ability to travel to potential housing sites, as required

Must be detailed orientated and demonstrate an ability to multi task and meet multiple demands and deadlines

Ability to work effectively in a team environment

Bilingual – English/Spanish a plus

Solid computer skills, knowledge of MS Office and Outlook

Core Competencies:

Leading Others: Lead by example, doesn't stay behind the desk, stay visible to staff and clients.

Facilitating Change: Assist in overcoming resistance to change. Inspire and motivate others. Develop and meet challenging but achievable goals with the clients' well-being in mind.

Managing Performance: Monitor performance against predetermined standards set by Win and funders. Share constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards.

Applying and Developing Expertise: Take client issues to the appropriate people within the organization to obtain the most accurate information to meet customer needs. Apply technical knowledge to solve a range of problems. Understands and upholds all policies and procedures described in Win Employee Handbook.

Collaborating and Communicating: Values the full spectrum of diversity and inclusion for clients and staff. Listens well and actively engages with others with honesty and integrity.

Win is an equal opportunity employer and welcomes applications from diverse candidates.

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