Product Sales and Technical Support Specialist
3 days ago
As a Sales Engineer II at ONICON, you will play a crucial role in delivering exceptional customer service and quality engineered flow and energy measurement instruments for hydronic heating and cooling systems. Your primary responsibility will be to work cooperatively with the Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
Key Responsibilities:
- Works cooperatively and constructively with our Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
- Develops and maintains strong technical and applications expertise with all ONICON products.
- Develops and maintains expertise with ONICON's order entry system.
- Prepares quotations and responds to technical inquiries in a timely manner in response to customer requests. Supports our independent reps in these efforts also.
- Able to read and comprehend engineering specifications and drawings and suggest the appropriate ONICON products to quote and submit, including pointing out exceptions to the specification.
- Supports preparing submittal packages and special wiring & installation diagrams for customers as required.
- Provides technical support and assistance to our Customer Service group, especially on large or complex orders.
- Provides direct support for high-profile projects and technical service issues as required.
- Attends trade shows in a supporting role, along with a senior associate.
- Assists service department with technical troubleshooting and product returns as required.
- Provides feedback and assistance to the Product Management Team regarding the development of sales and technical documentation.
- Provides direction, guidance, and coaching to EITs, Engineer 1's, and Customer Service personnel.
- Able to work cooperatively with the Engineering and Product Management Department to create SDOs (special deviation orders) to meet special customer requests when approved by management.
- Participates in training seminars for customers and offsite engineering training sessions (lunch and learns).
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Technical Support Specialist
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Technical Sales Specialist
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Largo, Florida, United States ONICON Full timeAbout UsAt ONICON, we deliver market-leading flow and energy measurement products to meet the needs of various industrial and scientific industries. Our company culture values exceptional customer service and quality engineering. We are looking for a talented Sales & Applications Engineer II to help drive our growth and success.This role offers a unique...
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Customer Support Specialist
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Technical Assistance Representative
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Automotive Product Specialist
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Largo, Florida, United States ONICON Full timeResponsibilities and Qualifications:- Bachelor's degree in Engineering or related field- Minimum 4 years of experience in sales engineering and technical support- Strong technical knowledge of flow and energy measurement instruments- Excellent communication and interpersonal skills- Ability to work collaboratively with cross-functional teams- Experience...
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Technical Support Specialist
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Sales & Applications Engineer II
3 days ago
Largo, Florida, United States ONICON Full timeJob OverviewONICON is a leading manufacturer of flow and energy measurement products. We are seeking a highly skilled Sales & Applications Engineer II to join our team. The successful candidate will be responsible for providing technical support to customers, developing strong relationships with internal teams, and contributing to the growth of our...
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Sales Territory Manager
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