Technical Support Specialist

3 weeks ago


Largo, Florida, United States ONICON Full time
Position Description
We are looking for a Technical Support Specialist to join our team, responsible for providing technical support to our customers. This includes answering customer inquiries, troubleshooting issues, and resolving problems in a timely and professional manner. As a Technical Support Specialist, you will work closely with our sales team to provide exceptional customer service and drive sales growth. Your technical knowledge, problem-solving skills, and ability to communicate complex information clearly will be essential in this role. You will also need to stay up-to-date with product developments and industry trends to provide the best possible support to our customers.

Responsibilities
Your key responsibilities will include providing technical support to customers via phone, email, and chat, troubleshooting issues, and resolving problems in a timely and professional manner. You will also need to stay up-to-date with product developments and industry trends to provide the best possible support to our customers. Additionally, you will work closely with our sales team to provide exceptional customer service and drive sales growth.

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