Store Operations Manager

3 weeks ago


Chatham, Massachusetts, United States Whole Foods Market Full time
Job Title: Team Manager

At Whole Foods Market, we're seeking a highly skilled and motivated Team Manager to join our team in Hyannis. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of retail professionals.

Key Responsibilities:
  • Develop and implement effective store layouts and merchandising strategies to drive sales and improve customer engagement.
  • Work closely with the Team Leader to achieve sales, purchasing, and labor targets, and to analyze sales reports and labor data to inform business decisions.
  • Provide exceptional customer service and lead by example, ensuring that all Team Members are providing a positive and welcoming shopping experience.
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
  • Build and maintain strong relationships with vendors and suppliers to ensure seamless inventory management and ordering processes.
  • Lead and develop Team Members through coaching, mentoring, and performance evaluations, and foster a positive and inclusive team culture.
  • Ensure compliance with all regulatory requirements, including food safety and labor laws, and maintain a clean and safe store environment.
Requirements:
  • 18+ months retail Team Member experience and 6+ months of supervisory experience.
  • High energy, enthusiasm, and a passion for our products and company values.
  • Excellent interpersonal, motivational, and customer relationship skills.
  • Ability to lift 50 pounds and work in a fast-paced retail environment.
  • Proficiency with email, Microsoft Office, and operations-related applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A discount on store products and services.


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