Bar Operations Manager

2 weeks ago


Chatham, Massachusetts, United States Chatham Bars Inn Full time
Bar Manager Job Description

We are seeking a highly skilled and experienced Bar Manager to join our team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts. As a Bar Manager, you will be responsible for overseeing the restaurant and bar operations, managing all aspects of the assigned outlet, and maintaining a high standard of quality with regard to guest and employee satisfaction.

Key Responsibilities:
  • Guest Experience: Greet guests, assign tables, and ensure a seamless dining experience.
  • Staff Management: Oversee the food & beverage staff, handle guest complaints, and contribute to the achievement of F&B revenue goals.
  • Operations: Review staffing needs daily and weekly for efficient management of labor cost, ensure accountability for successful execution of all operating systems, and ensure proper execution of all accounting functions.
  • Scheduling: Weekly scheduling of all F&B outlets.
Requirements:
  • Minimum of 3 years supervisory/management experience.
  • Minimum of 2 years dining room and/or bar management experience.
  • Ability to work weekends and holidays.
  • Superior customer service skills.
  • Ability to multi-task and work in a fast-paced environment.
  • Strong attention to detail and organization.
  • Basic computer skills required. Experience with Excel, Outlook, Micros, Open Table, and Delphi preferred.
  • Clear and concise written and verbal communication skills.
  • Current TIPS Alcohol Certification or comparable alcohol service certification.


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