Customer Service Representative

3 days ago

Marlton, New Jersey, United States Empire Auto Parts, LLC Full time
Job Summary

We are seeking a highly skilled Customer Service Agent to join our team at Empire Auto Parts, LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or online chat regarding product availability, pricing, and order status.
  • Process order requests, review and confirm online orders, and handle returns and exchange requests in a timely and efficient manner.
  • Place outbound calls to customers to update order status, verify account information, and update business and contact information as needed.
  • Provide product information and resolve product support issues in a professional and courteous manner.
  • Handle customer complaints and concerns in a proactive and prompt manner, advocating for the customer while adhering to company policies.
  • Listen to customer needs and overcome obstacles to securing business from the customer.
  • Highlight Empire's advantages over competitors, such as high part availability, easy ordering, frequent deliveries, and streamlined returns.
  • Document all interactions with customers in a thorough and accurate manner.

Requirements:

  • Bilingual skills are strongly preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and credibility with customers.
  • Ability to handle customer issues with precision, professionalism, and courtesy.
  • High school diploma or equivalent is a plus.
  • Be at least 18 years old.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and teamwork-oriented work environment.
  • Recognition and rewards for outstanding performance.

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

  • Customer Service Representative

    2 days ago

    Marlton, New Jersey, United States SI Busineess Solutions Full time

    Job Title: Customer Service RepresentativeAt SI Business Solutions, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and marketing team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    2 weeks ago

    Marlton, New Jersey, United States Bet365 Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our dynamic contact center team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through live chat, phone, and email support.Our comprehensive training program will equip you with the...

  • Customer Service Representative

    2 weeks ago

    Marlton, New Jersey, United States Bet365 Full time

    Job OverviewBet365 is seeking a highly skilled and customer-focused Customer Service Representative to join our dynamic contact center team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, resolving their inquiries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Marlton, New Jersey, United States bet365 Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at bet365. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and...

  • Customer Service Representative

    4 weeks ago

    Marlton, New Jersey, United States SI Busineess Solutions Full time

    SI Business Solutions is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales and marketing team, you will play a critical role in executing our strategic marketing and sales campaigns. Your primary responsibility will be to engage with customers, build relationships, and drive sales...

  • Customer Service Representative

    4 weeks ago

    Marlton, New Jersey, United States Lloyds Banking Group PLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Evesham branches. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer queries, and working collaboratively with colleagues to achieve our business...

  • Customer Service Representative

    3 weeks ago

    Marlton, New Jersey, United States Lloyds Banking Group PLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant in our Evesham branches. As a key member of our team, you will be responsible for providing exceptional customer service, resolving queries, and building strong relationships with our customers.Key ResponsibilitiesProvide excellent...

  • Customer Service Representative

    4 weeks ago

    Marlton, New Jersey, United States Lloyds Banking Group PLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant in our Tewkesbury pool.As a key member of our branch team, you will be responsible for providing exceptional customer service, resolving queries, and building strong relationships with our customers.You will work across our...

  • Customer Service Representative

    2 weeks ago

    Marlton, New Jersey, United States Lloyds Banking Group PLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant in our Evesham branches.As a key member of our branch team, you will be responsible for providing exceptional customer service, resolving customer queries, and working collaboratively with colleagues to achieve our business...

  • Customer Service Representative

    3 weeks ago

    Marlton, New Jersey, United States Elkins Chevrolet Full time

    Elkins Chevrolet is seeking a highly skilled and detail-oriented Receptionist to join our team in Marlton, New Jersey. As the first point of contact for our customers, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors to our dealership. Your duties will include answering phone calls,...

  • Customer Service Representative

    4 weeks ago

    Marlton, New Jersey, United States Elkins Chevrolet Full time

    Elkins Chevrolet is seeking a highly skilled and detail-oriented Receptionist to join our team in Marlton, New Jersey. As the first point of contact for our customers, you will be responsible for providing exceptional customer service and ensuring a positive experience for all visitors to our dealership. Your duties will include answering phone calls,...

  • Customer Service Representative

    4 weeks ago

    Marlton, New Jersey, United States Elkins Chevrolet Full time

    We are seeking a highly skilled and detail-oriented Receptionist and Administrative Assistant to join our team at Elkins Chevrolet in Marlton, New Jersey. As the first point of contact for our customers, you will provide exceptional customer service and support to our visitors in the showroom.Key Responsibilities:- Greet and direct visitors to the proper...

  • Customer Service Representative

    3 weeks ago

    Marlton, New Jersey, United States Elkins Chevrolet Full time

    We are seeking a highly skilled and detail-oriented Receptionist to join our team at Elkins Chevrolet in Marlton, New Jersey.This is a full-time position that requires excellent customer service skills and experience working in an administrative role, preferably in a dealership setting.The ideal candidate will be responsible for providing superb customer...

  • Customer Service Representative

    3 weeks ago

    Marlton, New Jersey, United States Mid Atlantic Retina Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Liaison to join our team at Mid Atlantic Retina. As a key member of our call center team, you will be responsible for providing exceptional customer service to our patients, answering their inquiries, scheduling appointments, and resolving any issues that may arise.Key...

  • Customer Service Ambassador

    4 weeks ago

    Marlton, New Jersey, United States SI Busineess Solutions Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Unlock Your Potential with SI Business SolutionsWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at SI Business Solutions. As a key member of our sales and marketing team, you will play a critical role in driving business growth and...

  • Customer Service Ambassador

    4 weeks ago

    Marlton, New Jersey, United States bet365 Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at bet365. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries, and ensuring a positive experience.Key...

  • Customer Service Ambassador

    4 weeks ago

    Marlton, New Jersey, United States bet365 Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at bet365. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesCustomer Support: Provide...

  • Customer Service Representative

    2 weeks ago

    Marlton, New Jersey, United States Chevrolet Dealership Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at Chevrolet Dealership. As a Receptionist, you will be the first point of contact for customers and visitors, providing a warm and welcoming experience.Key ResponsibilitiesOperate a multi-line phone system to answer and direct calls in a prompt and professional...

  • Customer Service Ambassador

    1 month ago

    Marlton, New Jersey, United States Bet365 Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Bet365. As a key member of our customer-facing team, you will be responsible for providing exceptional support and service to our customers, ensuring their experience with our platform is enjoyable and seamless.Key ResponsibilitiesCustomer Support:...

  • Patient Service Representative

    3 weeks ago

    Marlton, New Jersey, United States Axia Women's Health Full time

    About Axia Women's HealthAxia Women's Health is a leading provider of women's health services, recognized as a Great Place to Work for three consecutive years. Our vision is to improve women's health through a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers.Job SummaryWe are seeking a Patient...