Lead Pharmacy Operations Manager

1 week ago


Hillsboro, United States Rite Aid Full time

Job Overview
The primary objective of this role is to manage the daily functions of the Pharmacy division within a retail environment.

Key Responsibilities
The individual in this position will be accountable for the following essential duties:

  1. Guarantee the precision and suitability of all prescriptions by conducting Drug Utilization Reviews and Final Quality Assurance, adhering to state and federal regulations.
  2. Enhance business performance and prescription volume through recommended clinical initiatives, including immunization services and Medication Therapy Management (MTM).
  3. Supervise the daily operations of the Pharmacy division.
  4. Provide guidance to customers regarding their medications.
  5. Ensure the growth and profitability of the Pharmacy division.
  6. Address and resolve customer inquiries and complaints to foster trust and loyalty.
  7. Comply with all applicable federal and state laws and regulations.
  8. Engage with healthcare providers to gather additional information regarding customers and their prescriptions.
  9. Ensure outstanding customer service is delivered by Pharmacy staff.
  10. Maintain a clean and organized Pharmacy environment.
  11. Offer leadership and development opportunities for team members by communicating career pathways and providing regular performance feedback.
  12. Ensure the security of the Pharmacy division.
  13. Maintain accurate records for controlled substances, outdated medications, and customer files.
  14. Manage pharmacy inventory to meet customer needs effectively.
  15. Ensure adherence to all policies and procedures regarding controlled substance dispensing and record-keeping.
  16. Prioritize tasks within the Pharmacy division and ensure timely completion of all responsibilities.

Qualifications
To be considered for this position, candidates should possess a Bachelor's degree (BS) or Doctoral degree (PHARM.D.) in Pharmacy, along with Immunization Certification from an accredited organization. A minimum of one year of experience as a licensed Pharmacist is required, or an equivalent combination of education and experience.

Licenses and Certifications
This role requires the following licenses and certifications:

  • Valid Pharmacist License in the state of practice.
  • Valid Immunization Certification.
  • Valid Immunization License in the state of practice, if mandated by state regulations.

Commitment to Diversity
Rite Aid is dedicated to fostering a diverse work environment where individual differences are valued and respected. We are an equal opportunity employer, committed to recruiting, hiring, training, and promoting associates without regard to race, color, national origin, religion, sex, sexual orientation, disability, age, or any other basis protected by law.



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