Customer Service Representative
3 weeks ago
At VIMO INC, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, online chat inquiries, and application data entry.
Key Responsibilities:
- Provide top-notch customer service through various communication channels
- Manage customer accounts and provide technical support
- Enter application data accurately and efficiently
- Assist with online chat inquiries as assigned
Requirements:
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Ability to work from home with a dedicated workspace
- Personal laptop or desktop computer required for the training period
What We Offer:
- Paid training and certification programs
- Full-time, seasonal temp-to-permanent roles
- Performance and attendance-based incentives
- A collaborative and supportive team environment
Preferred Experience:
- Previous experience in customer support or technical support role
- Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
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