Account Associate

20 hours ago


Marion, Virginia, United States Jamie Daugherty - State Farm Agent Full time
Job DescriptionAs a valued member of the Jamie Daugherty - State Farm Agent team, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to establish and maintain strong relationships with our customers, ensuring their needs are met and exceeded. You will act as a liaison between customer needs and agency departments, promoting successful and long-lasting customer relations. Your excellent communication skills, both written and verbal, will enable you to effectively relate to customers and anticipate their needs. In addition, you will be responsible for providing prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Your sales and marketing skills will be essential in promoting relevant products and services to customers, based on their needs. If you are a dedicated and customer-focused individual with a passion for sales and service, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Establish and maintain strong customer relationships
  • Provide prompt, accurate, and friendly customer service
  • Promote successful and long-lasting customer relations


Qualifications:
  • Experience in sales or customer service preferred
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to customers


Benefits:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • Growth potential/opportunities for advancement within the agency


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