Financial Aid Consultant

2 weeks ago


Anaheim California, United States American Career College Full time

Position Title:
Financial Aid Consultant

Make a Meaningful Impact:


Join us at American Career College, where you will engage with students and potential candidates to offer insights on financial assistance and strategies that can aid them in crafting a financial roadmap for their healthcare career aspirations.

Your expertise in financial aid will be essential in ensuring compliance with federal, state, and institutional guidelines while processing applications and determining eligibility.

Be a vital part of a student's educational experience with over a century of excellence in education, and a proud reputation as a "Great Place to Work".

Contribute to our mission by:


Conducting meetings with students and prospective candidates to discuss tuition costs, available financial aid resources, and guidance on student loans.


Examining submitted documents and forms for accuracy and completeness, updating electronic student records accordingly, and digitizing documents into our system.

Reviewing student files to resolve any discrepancies or conflicting information, ensuring proper documentation of actions taken.


Analyzing ISIR data to address c-codes and requesting necessary verification items, while documenting all actions or resolutions in the student’s electronic file.


Guiding students and their families in obtaining FSA User IDs and completing FAFSAs (Free Application for Federal Student Aid), MPNs (Master Promissory Notes), and providing in-person loan counseling for those unable to complete online processes.



Qualifications:
A minimum of one year of experience in a customer service role within a professional setting.

Demonstrated integrity and ethical standards in all job functions.

Exceptional communication skills, with the ability to listen actively and convey information clearly and effectively.

Strong customer service abilities, characterized by a professional, supportive, and positive attitude.

Must not be in default on any federal student loans or have outstanding repayment obligations on federal grants.

Consent to audio and video recording of financial aid consultations for training and quality assurance purposes is required.

Educational Background:
Associate's Degree from an accredited institution is preferred.

Compensation:
USD $30.91 per hour.

Bonus Structure:
Not eligible for bonuses.

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