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Restaurant Operations Manager

2 months ago

Roswell, New Mexico, United States Dickson Restaurant Group LLC Full time

Restaurant Operations Leader

About the Role:

  • Oversee the daily operations of a restaurant, ensuring seamless execution of all aspects of the business.
  • Supervise and coordinate the activities of restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen personnel.
  • Monitor inventory levels, manage inventory control, and maintain accurate records.
  • Ensure exceptional customer service, responding promptly to guest complaints and concerns.
  • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance overall restaurant performance.
  • Collaborate with the General Manager to achieve business objectives, including revenue growth, profitability, and employee engagement.
  • Stay up-to-date on industry trends, best practices, and regulatory requirements, applying this knowledge to drive business improvement.
  • Lead by example, demonstrating a strong work ethic, positive attitude, and commitment to excellence.
  • Develop and maintain a high-performing team, providing coaching, training, and feedback to ensure staff are equipped to meet business needs.
  • Manage restaurant appearance, ensuring a clean, safe, and welcoming environment for guests.

Requirements:

  • Proven experience in restaurant management, with a strong track record of success in leading high-performing teams.
  • Excellent communication, leadership, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Strong business acumen, with a deep understanding of restaurant operations, customer service, and sales strategies.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; associate's or bachelor's degree in hospitality, business, or a related field preferred.