Leasing and Resident Services Consultant

2 weeks ago


Linthicum, Maryland, United States The Donaldson Group Full time
Position: Leasing and Resident Services Consultant

Type: Full-time
Location: Glen Burnie, MD

Overview:
Are you driven by customer satisfaction and possess a strong desire to assist others? If you excel in a dynamic environment, The Donaldson Group has a rewarding opportunity for you as a Leasing and Resident Services Consultant. We are looking for a skilled professional with a background in customer service and leasing for a vibrant residential community.

Key Responsibilities:
  • Provide outstanding customer service
  • Maintain a professional and welcoming demeanor
  • Engage in marketing and outreach initiatives
  • Facilitate apartment leasing
  • Conduct property tours
  • Enhance resident retention
  • Manage contract renewals
  • Perform data entry tasks
  • Support daily operational activities
  • Respond to phone calls and emails

We seek an individual with exceptional customer service abilities and proven leasing expertise. The ideal candidate will demonstrate excellent closing skills and be available for weekend and evening events.

Preferred Qualifications:
Experience with Yardi software is advantageous.

Our Commitment:
The Donaldson Group values its team members as our greatest asset. Our mission is to deliver Peace of Mind in every interaction, grounded in our core values of INTEGRITY, EXCELLENCE, COMMITMENT, ADAPTABILITY, INNOVATION, OWNERSHIP, COMPASSION, and UNITY.

Benefits:
  • Medical, Dental, and Vision Insurance
  • Short and Long-Term Disability Coverage
  • Life Insurance and AD&D
  • Supplemental Insurance Options
  • Pet Discount Programs
  • 401(k) Retirement Plan
  • Paid Time Off
  • Access to Perks Membership
  • Community Service Initiatives

The Donaldson Group has been recognized as a Top 20 Values-Driven Employer in the Greater Washington Region, reflecting our dedication to providing an exceptional customer experience through a collective commitment to our Vision, Mission, and Values.
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