Desktop Support Specialist
3 weeks ago
Job Summary: We are seeking a highly skilled Desktop Support Specialist to join our team at Omni Inclusive. As an Onsite Technical Support Technician, you will be responsible for providing top-notch technical assistance to our end-users, ensuring seamless support and minimizing downtime.
Key Responsibilities:
- Install and configure desktops, laptops, mobile devices, and associated peripherals and software.
- Perform break-fix, desk-side support, IMACDs, data migration, refreshes, and other technical tasks.
- Provide onsite technical assistance to end-users, identifying potential issues and taking proactive steps to prevent adverse impacts.
- Manage the ticket queue, ensuring timely resolution and closure within defined service level agreements.
- Coordinate with vendors for provision of end-user support, including hardware vendor technicians for warranty repair/replacement.
- Perform end-user support-related security and controls tasks, such as access reviews, risk assessments, and controls verifications.
- Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
- Provide IT support for on-site or off-site events and meetings, including site setup, coordination with venue IT/AV contacts, and standby support.
- Provide IT support for disaster recovery and immediate response in emergency situations.
- Provide on-call support outside business hours on a rotational basis.
Requirements: To be successful in this role, you will need a minimum of 3-6 years of technical experience in providing quality services to end-users. You should possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
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Desktop Support Specialist
3 weeks ago
Austin, Texas, United States Insight Global Full timeJob Title: Desktop Support SpecialistJob Summary:Insight Global is seeking a skilled Desktop Support Specialist to provide technical assistance to the Executive team. The ideal candidate will have experience supporting executives, troubleshooting technical equipment issues, and setting up conference rooms.Responsibilities:-Supporting executives with...
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Senior Desktop Support Specialist
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Desktop Support Specialist
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Senior Desktop Support Specialist
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Senior Desktop Support Specialist
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Desktop Support Specialist
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Desktop Support Specialist
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IT Support Specialist
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IT Support Specialist II
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IT Support Specialist
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IT Support Specialist
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Senior Technical Support Specialist
4 weeks ago
Austin, Texas, United States The University of Texas at Austin Full timeJob SummaryThe University of Texas at Austin is seeking a highly skilled Senior Technical Support Specialist to join our team in University Housing and Dining. As a key member of our IT support team, you will provide technical assistance and solutions to end-users, ensuring seamless technology support and services.Key ResponsibilitiesProvide timely and...
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IT Support Specialist
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Austin, Texas, United States Wisenbaker Builders Full timeJob Title: IT Desktop Support AnalystJob Summary:We are seeking a skilled IT Desktop Support Analyst to join our team at Wisenbaker Builders. As a key member of our IT department, you will be responsible for providing technical assistance to our internal employees, ensuring their technology needs are met.Key Responsibilities:Diagnose and resolve...
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IT Support Specialist
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Austin, Texas, United States Franklin Fitch Full timeJob Summary:Franklin Fitch is seeking a skilled Desktop Engineer to join our team. As a Desktop Engineer, you will be responsible for supporting end-user technology in a fast-paced professional environment.Key Responsibilities:Imaging, configuration, management, and maintenance of approved equipment, peripherals, and software applications to support end-user...
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Senior Technical Support Specialist
3 weeks ago
Austin, Texas, United States The University of Texas at Austin Full timeJob Title: Senior Technical Support SpecialistAbout the Role:We are seeking a highly skilled Senior Technical Support Specialist to join our team at the University of Texas at Austin. As a key member of our IT department, you will be responsible for providing technical support and solutions to our end-users within University Housing and Dining.Key...
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IT Support Specialist
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Austin, Texas, United States Motion Recruitment Full timeJob Title: IT Field TechnicianLocation: Onsite & Travel; See Starred Info BelowJob Type: 6 Month Contract; Potential to ExtendMotion Recruitment is seeking a skilled IT Field Technician to provide network and technical support to our client's offices and sites in the Austin area.***This individual must have reliable transportation; they will report onsite...
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IT Support Specialist
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Austin, Texas, United States CyberTec Full timeJob Summary:As a skilled IT Support Specialist at CyberTec, you will be responsible for providing top-notch technical support to our clients. Your primary focus will be on assisting with installs, maintaining, and providing technical support for users. You will also perform hardware, software, and applications support and preventative maintenance....