Assistant Property Manager

1 day ago

Fort Myers, Florida, United States Highmark Residential, LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Assistant Property Manager to join our team at Highmark Residential, LLC. As a key member of our operations team, you will be responsible for performing community accounting functions, assisting in the administration, leasing, and supervision of personnel.

Key Responsibilities
  • Collects and secures rental payments
  • Scans daily bank deposits and verifies their accuracy
  • Assists the Community Director with daily rate approvals and inputs daily activity transactions in Yardi
  • Prepares accounting records and reports, including deposit accounting and monthly close-out
  • Verifies the accuracy of move-outs for integration with rental collection companies
  • Delivers late rent letters and notices to vacate, and personally contacts residents with unpaid/owed rent
  • Responsible for bad debt collection and assists in the eviction process
  • Enters activity into YARDI and assists the Community Director with Apartment Ratings responses
  • Assists the team in achieving positive SatisFact scores and assists with leasing duties
  • Maintains organized community office files and working knowledge of laws, rules, and regulations concerning apartment leasing and management
  • Prepares accurate and complete reports in a timely manner
  • Handles or assists in the receiving, recording, preparation, and follow-up of work orders to facilitate residents' service requests
  • Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market-ready status
  • Promotes resident retention by assisting with the renewal program
  • Performs periodic inspections of common areas and reports any observed maintenance problems
  • Must assist in planning and preparation of resident functions and must stay informed and comply with all policies and procedures as outlined in the operations manual
  • Must adhere to and comply with company safety policies and rules and utilize safety equipment as required
  • Assumes duties of Community Director, as directed
  • Must always be courteous and helpful to residents, prospective residents, and co-workers
  • Must have reliable transportation to attend meetings, purchase, and pick up supplies
  • Must have a mode of communication to be contacted at home and to respond in cases of emergency
  • Must be available for overtime, weekend, holiday, and evening work
  • Must be willing to be assigned to other Highmark communities, as needed
  • Performs other duties as assigned by the Community Director
Requirements
  • High school diploma or equivalent
  • Mathematical skills (high school level) in order to calculate pro-rations, bank deposits, etc.
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office (Word & Excel), Outlook, and internet
  • Apartment management experience preferred
  • Strong proficiency in property management software (preferably Yardi)
  • Leadership and team-building skills
  • Valid driver's license
  • Tax Credit experience preferred
What We Offer
  • Competitive pay for the market
  • Monthly bonus opportunities for all site associates
  • 30% associate rent discount
  • Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
  • Company-provided life insurance, short-term and long-term disability coverage
  • Flexible Spending accounts
  • 401(k) eligibility after 90 days, with 4% Highmark match
  • Professional Certification & Tuition reimbursement
  • Vacation, Sick and Personal Time off available to use after 90 days
  • 10 paid holidays
  • Paid parental leave

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