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Ukrainian Humanitarian Support Case Manager
2 months ago
At CWS, we envision a world where every individual has access to essential resources and a safe environment. Our dedicated team works tirelessly to support those in need, from refugees and asylees to unaccompanied minors. Whether you are assisting in our U.S. offices or engaging in global initiatives, your contributions will help create a brighter future for communities worldwide.
Position Overview
The Case Manager plays a crucial role in aiding Ukrainian humanitarian parolees and other eligible immigrants, ensuring they are connected to vital resources and services. This position involves conducting assessments and developing tailored service plans to meet the unique needs of each client.
Key Responsibilities
- Deliver exceptional service to clients, facilitating access to benefits and resources.
- Conduct intake interviews and assessments to determine eligibility for programs, crafting individualized service plans.
- Provide timely referrals for social services, health care, and legal assistance, based on client assessments.
- Distribute direct assistance funds and track their usage, ensuring clients have the necessary tools to achieve their goals.
- Regularly evaluate client progress, adjusting plans and documentation as needed to ensure compliance and effectiveness.
- Engage in home visits and collaborate with community service providers to enhance client support.
- Participate actively in team meetings and professional development opportunities.
- Perform other related duties as assigned.
Qualifications
Education and Experience:
A Bachelor's degree in social work, human development, or a related field is required, along with a minimum of one year of experience working with refugees or immigrants, including case management experience.
Skills:
The ideal candidate will possess strong computer skills, particularly in MS Office Suite, and demonstrate exceptional organizational and time management abilities. Excellent communication skills are essential, and the ability to thrive in a multicultural environment is required. A commitment to diversity, equity, and inclusion is expected, along with support for CWS's Platform on Racial Justice.
Benefits
CWS offers a comprehensive benefits package, including:
- Retirement Plan
- Medical, Dental, and Vision Insurance
- Generous Paid Time Off
- Official Holidays
- Sick Leave
- Life Insurance and AD&D
- Long-Term and Short-Term Disability
- Employee Assistance Program (EAP)
- Health Savings Account
- Flexible Spending Accounts
- Commuter Benefits