Office Front Desk Coordinator
1 day ago
**Job Summary:**
We are seeking a highly organized and customer-focused Office Front Desk Coordinator to join our team at Serenity Healthcare. The ideal candidate will serve as the first point of contact for our patients and visitors, providing excellent support and administrative assistance. This role is crucial in ensuring smooth clinic operations and enhancing patient experiences.
About the Role:
- Update and verify customer information upon each visit.
- Help patients feel valued by creating rapport and remembering their names, interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure a positive patient experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
Benefits and Perks:
- Career Advancement Opportunities
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
Requirements:
- High School Diploma/GED.
- Excellent verbal and written communication skills, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
Estimated Salary Range: $40,000 - $60,000 per year.
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