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Automotive Service Advisor/Writer

2 months ago

Baltimore, Maryland, United States Atlantic, Hall, and Russel Full time
Job Opportunity

MileOne's Heritage division in Baltimore is expanding, offering a great chance for career growth. Our dedicated management team provides the tools for success. We are seeking an experienced, energetic Automotive Service Advisor/Service Writer to join our busy automotive Service Department.

With 16 top brand dealerships around the Baltimore area, we are confident in finding the right fit for you.

Key Responsibilities:

  • Provide exceptional customer service, including vehicle service care and manufacturer's warranty specifications.
  • Schedule and manage service appointments and service estimates.
  • Address and resolve customer complaints.

Requirements:

  • Prior experience in automotive service writing is preferred.
  • Working knowledge of basic car functions, characteristics, and operations.
  • Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedural manuals.
  • Basic MS Office knowledge and computer software proficiency.

Benefits:

  • Competitive compensation with unlimited earning potential.
  • Great opportunities for career advancement.
  • Positive, success-driven work environment.
  • Training and mentoring opportunities.

MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.