Automotive Service Advisor/Writer
3 weeks ago
Job Description:
MileOne's Heritage division in Baltimore is growing and expanding, offering a great opportunity for a career change in the right direction. Our dedicated management staff is committed to providing the tools for success. We are seeking an experienced, energetic Automotive Service Advisor/Service Writer to join our busy automotive Service Department.
Responsibilities:
- Provide customer service, including vehicle service care and manufacturer's warranty specifications.
- Schedule and manage service appointments and service estimates.
- Address and resolve customer complaints.
Qualifications:
- Prior experience in automotive service writing is preferred.
- Working knowledge of basic car functions, characteristics, and operations.
- Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedural manuals.
- Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills.
Benefits:
- Competitive compensation with unlimited earning potential ($65,000-$90,000).
- Great opportunities for career advancement.
- Positive, success-driven work environment.
- Training and mentoring opportunities.
About MileOne:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. We offer a number of exclusive benefits and programs designed to help our employees and their families succeed both at home and in the workplace.
Equal Opportunity Employer:
MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.
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