Automotive Service Advisor/Writer- Heritage
4 weeks ago
Job Description:
Atlantic, Hall, and Russel is seeking an experienced Service Advisor/Writer to join our busy automotive Service Department. As a Service Advisor/Writer, you will be responsible for providing exceptional customer service, scheduling and managing service appointments, and addressing customer complaints.
Responsibilities:
- Provide customer service to include vehicle service care and manufacturer's warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Requirements:
- Prior experience in automotive service writing, preferred
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
What We Offer:
- Competitive compensation with unlimited earning potential
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
About Us:
- MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment
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