Automotive Service Advisor/Writer- Heritage

4 weeks ago


Baltimore, Maryland, United States Atlantic, Hall, and Russel Full time
Job Title: Automotive Service Advisor/Writer- Heritage

Job Description:

Atlantic, Hall, and Russel is seeking an experienced Service Advisor/Writer to join our busy automotive Service Department. As a Service Advisor/Writer, you will be responsible for providing exceptional customer service, scheduling and managing service appointments, and addressing customer complaints.

Responsibilities:
  • Provide customer service to include vehicle service care and manufacturer's warranty specifications
  • Schedule and manage service appointments and service estimates
  • Address and resolve customer complaints

Requirements:
  • Prior experience in automotive service writing, preferred
  • Working knowledge of basic car functions, characteristics, and operations
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

What We Offer:
  • Competitive compensation with unlimited earning potential
  • Great opportunities for career advancement
  • Positive, success driven work environment
  • Training and mentoring opportunities

About Us:
  • MileOne Autogroup is an equal opportunity employer and maintains a drug free work environment


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