Automotive Service Advisor/Writer

3 weeks ago


Baltimore, Maryland, United States Atlantic, Hall, and Russel Full time

Job Title: Automotive Service Advisor/Writer - Heritage Position

Job Summary: We are seeking an experienced Automotive Service Advisor/Writer to join our team at Atlantic, Hall, and Russel. The successful candidate will provide exceptional customer service, schedule and manage service appointments, and address customer complaints.

Key Responsibilities:

  • Provide customer service to include vehicle service care and manufacturer's warranty specifications
  • Schedule and manage service appointments and service estimates
  • Address and resolve customer complaints

Requirements:

  • Prior experience in automotive service writing, preferred
  • Working knowledge of basic car functions, characteristics, and operations
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

What We Offer:

  • Competitive compensation with unlimited earning potential
  • Great opportunities for career advancement
  • Positive, success-driven work environment
  • Training and mentoring opportunities

About Us: Atlantic, Hall, and Russel is a leading provider of automotive services. We are committed to delivering exceptional customer service and providing a positive work environment for our employees.



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