Part-time Universal Banker

1 week ago


Levittown, New York, United States Citigroup Inc Full time
Job Summary

The Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales expertise to internal and external clients. This position requires a strong understanding of banking products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Provide personalized service to clients, addressing their financial needs and offering tailored solutions.
  • Act as a subject matter expert, staying up-to-date on new and existing products, and effectively communicating their features and benefits to clients.
  • Utilize digital tools and technology to present product offers and financial solutions to clients, and to identify their financial needs.
  • Collaborate with colleagues to ensure seamless service delivery and to resolve client issues promptly and effectively.
  • Develop and maintain strong relationships with clients, understanding their accounts and business with the bank, and using sound judgment to address their needs.
Requirements
  • 1-3 years of relevant experience in customer service, sales, or a related field.
  • Excellent verbal and written communication skills, with the ability to effectively communicate with clients and colleagues.
  • Strong analytical and problem-solving skills, with the ability to resolve client issues and make sound decisions.
  • Basic computer and digital tools skills, with the ability to utilize technology to deliver exceptional service.
Preferred Qualifications
  • Retail experience, with a strong understanding of customer service and sales principles.
Education
  • High School diploma or equivalent.

Citigroup Inc is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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