T-Mobile Retail Sales Associate

3 days ago


Crystal River, Florida, United States GP Mobile, An Authorized T-Mobile Retailer (Southeast) Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at GP Mobile, an Authorized T-Mobile Retailer. As a Sales Associate, you will be responsible for providing an exceptional customer experience, building relationships with customers, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide world-class customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Sales and Upselling: Identify customer needs and provide personalized solutions, upselling and cross-selling T-Mobile products and services.
  • Product Knowledge: Stay up-to-date on T-Mobile products and services, including features, benefits, and promotions.
  • Team Collaboration: Work collaboratively with the sales team to achieve sales goals and provide support to customers.
  • Store Operations: Maintain a clean and organized store environment, adhering to company standards and policies.
Requirements
  • High School Diploma or Equivalent: Required
  • Customer Service Experience: 6 months of customer service experience, preferably in a retail environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Availability: Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • Competitive Pay: Competitive base pay and milestone bonuses.
  • Benefits: Medical, dental, and vision benefits for part-time and full-time associates.
  • Phone Service Discounts: Discounts on T-Mobile phone services.
  • Opportunities for Growth: Opportunities for career growth and advancement within the company.


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