Technical Support Specialist
4 days ago
Lakeshore Talent is seeking a highly skilled and proactive Technical Support Specialist to join their team. This role involves providing exceptional technical support for cable TV, broadband, and Android operating systems products. The ideal candidate will have strong problem-solving skills, a good understanding of Android, experience with CRM ticketing systems, and the ability to thrive in a fast-paced environment.
Responsibilities:- Provide Tier 2 technical support, assisting customers and internal teams with troubleshooting for cable TV, Android, and broadband-related products.
- Ensure timely resolution of issues while maintaining high customer satisfaction.
- Collaborate with cross-functional departments to address technical challenges and implement solutions.
- 3-5 years of experience in technical support or customer service roles within the cable TV, broadband, or Android sectors.
- Bachelor's degree in Technology, Business, Engineering, or related fields preferred.
- Strong analytical and problem-solving skills are essential.
- Spanish fluency required due to Latin American customer base.
$80,000 - $90,000 per year, depending on experience.
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Technical Support Specialist
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Centennial, Colorado, United States Lakeshore Talent Full time**Job Summary:**We are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical operations team, you will provide top-notch support to our customers and internal teams for cable TV, Android, and broadband-related products.The ideal candidate will have strong problem-solving skills, a solid understanding of Android OS,...
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Technical Support Specialist
6 days ago
Centennial, Colorado, United States Lakeshore Talent Full timeAbout the RoleOur team at Lakeshore Talent is seeking a highly skilled and motivated Technical Support Specialist to join our ranks. This individual will be responsible for providing top-notch technical support to our clients, ensuring that their products run smoothly and efficiently. This role involves working closely with our internal teams to resolve...
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Technical Support Specialist
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