Android Support Engineer
1 week ago
This is a fantastic opportunity to leverage your expertise in Android OS, cable TV, and broadband technologies to make a real impact. If you're a seasoned professional with a passion for delivering exceptional customer experiences, we want to hear from you
Key Responsibilities:
- Provide Tier 2 technical support to customers and internal teams via phone, email, or chat platforms.
- Collaborate with cross-functional departments to resolve complex technical issues and implement solutions.
- Stay up-to-date with industry developments and advancements in Android technologies.
- Contribute to process improvements and quality initiatives to enhance service delivery.
Requirements:
- 3-5 years of experience in technical support or customer-facing roles within the cable TV, broadband, or Android sectors.
- Strong analytical and problem-solving skills, with ability to work under pressure and meet deadlines.
- Spanish fluency required due to Latin American client base.
Estimated Salary: $80,000 - $90,000 per annum, based on location and experience.
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