Technical Support Specialist
3 weeks ago
This role is part of the Client Services team at Comcast, responsible for providing technical expertise to internal employees with their IT needs. The ideal candidate will have a strong customer service culture and be able to maintain workstation procurement, software configuration, user profile updates, backups, and general enterprise computing.
Responsibilities:
1. Maintain a strong culture of customer service and responsiveness in the Client Services department.
2. Workstation procurement, installation, and connectivity.
3. Software configuration.
4. User profile updates, backups, and general enterprise computing.
5. Research new/emerging technologies.
Requirements:
The successful candidate should possess an Associate's Degree or equivalent combination of coursework and experience. Relevant work experience of 0-2 years is preferred, but not required. The candidate should also have skills in Apple iOS, Information Technology (IT) Support, Troubleshooting, Microsoft Windows, Apple Mac OS, and Windows Troubleshooting.
Salary:$60,000 - $80,000 per year.
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