Optical Retail Manager

8 hours ago


Lexington, Kentucky, United States EssilorLuxottica Full time
Job Title: Assistant Manager

EssilorLuxottica is seeking a highly skilled and motivated Assistant Manager to join our team at LensCrafters. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of store appearance.

Key Responsibilities:
  • Deliver exceptional customer service and sales results, exceeding key performance indicators (KPIs) such as comp sales, conversion, and customer count.
  • Support store business plans to maximize sales and profit, and partner with the store manager to lead and develop the team.
  • Execute visual directives and maintain a high level of store appearance, ensuring a positive shopping experience for customers.
  • Maintain positive working relationships with doctors and promote team compliance to all policies.
  • Perform administrative duties and work a flexible schedule, including nights and weekends.
Requirements:
  • High school graduate or equivalent.
  • 1+ year(s) management/supervisory experience with direct reports.
  • Knowledge of retail operations, processes, and policies.
  • Strong basic math skills and familiarity with cash registers, computers, and calculators.
  • Must have a strong command of the English language for all written correspondence and oral communication.
  • Strong communicator and listener, with demonstrated high-level selling skills and problem-solving ability.
Preferred Qualifications:
  • College degree or equivalent.
  • Previous experience in leadership positions within retail and customer service industries.
  • Knowledge of basic optics and current store merchandise.
  • State licensure (if applicable) and/or ABO Certification in non-licensed states.
  • Brand Final Inspector Certification and Brand Quality, Fitting, and Adjusting Program.

EssilorLuxottica offers a competitive compensation package, including a bonus and/or commission plan, and a first-class total rewards package, including health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and welcome applications from diverse candidates. Upon request and consistent with applicable laws, we will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.



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