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Optical Retail Manager

2 months ago


Lexington, Kentucky, United States EssilorLuxottica Full time
Assistant Manager Job Description

At EssilorLuxottica, we're passionate about delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.

Key Responsibilities:
  • Drive sales growth and profitability by executing business plans and strategies
  • Lead and develop a high-performing team, fostering a culture of excellence and customer-centricity
  • Ensure exceptional customer service and experience, meeting or exceeding key performance indicators (KPIs)
  • Partner with the Store Manager to maintain a visually appealing store environment and execute visual directives
  • Develop and maintain strong relationships with doctors and other stakeholders
  • Perform administrative duties and maintain accurate records
Requirements:
  • High school graduate or equivalent
  • 1+ year(s) management/supervisory experience with direct reports
  • Knowledge of retail operations, processes, and policies
  • Strong basic math skills and familiarity with cash registers, computers, and calculators
  • Excellent communication and problem-solving skills
Preferred Qualifications:
  • College degree or equivalent
  • Previous experience in leadership positions within retail and customer service industries
  • Knowledge of basic optics and current store merchandise
  • State licensure (if applicable) and/or ABO Certification in non-licensed states

We offer a competitive compensation package, including a bonus and/or commission plan, as well as a comprehensive benefits program. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.