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Optical Retail Manager
2 months ago
At EssilorLuxottica, we're passionate about delivering exceptional customer experiences and driving business growth. As an Assistant Manager, you'll play a key role in leading our team to achieve outstanding results.
Key Responsibilities:- Drive sales growth and profitability by executing business plans and strategies
- Lead and develop a high-performing team, fostering a culture of excellence and customer-centricity
- Ensure exceptional customer service and experience, meeting or exceeding key performance indicators (KPIs)
- Partner with the Store Manager to maintain a visually appealing store environment and execute visual directives
- Develop and maintain strong relationships with doctors and other stakeholders
- Perform administrative duties and maintain accurate records
- High school graduate or equivalent
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes, and policies
- Strong basic math skills and familiarity with cash registers, computers, and calculators
- Excellent communication and problem-solving skills
- College degree or equivalent
- Previous experience in leadership positions within retail and customer service industries
- Knowledge of basic optics and current store merchandise
- State licensure (if applicable) and/or ABO Certification in non-licensed states
We offer a competitive compensation package, including a bonus and/or commission plan, as well as a comprehensive benefits program. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.