Business Development Center Associate

1 day ago


Traverse City, Michigan, United States Serra Traverse City Full time
Business Development Center Associate

Are you looking for a challenging and rewarding career in customer service? We are seeking a highly motivated and detail-oriented Business Development Center Associate to join our team at Serra Traverse City.

This is an entry-level position with growth potential, and we are looking for someone who is enthusiastic, has effective communication skills, and is efficient with timelines.

As a Business Development Center Associate, you will be the front-line contact for answering incoming calls, directing customers' questions to the correct department, and scheduling appointments for our Service departments.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and employee assistance program.

If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

  • Responsibilities:
  • Answer incoming calls and direct customers' questions to the correct department
  • Schedule appointments for our Service departments
  • Work closely with the Sales and Service Teams to ensure customer needs are met
  • Provide exceptional customer service and support

Requirements:

  • No experience necessary
  • Ability to use computer systems effectively
  • Effective communication and active listening skills
  • Valid driver's license
  • Background check and drug screen

We are an equal opportunity employer and welcome applications from diverse candidates.



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