Business Development Center Associate

1 day ago


Traverse City, Michigan, United States Serra Traverse City Full time
Job Summary

We are seeking a highly motivated and detail-oriented Business Development Center Associate to join our team at Serra Traverse City. As a key member of our Sales and Service Team, you will be responsible for providing exceptional customer service, answering incoming calls, and scheduling appointments for our Service departments.

This is an entry-level position with growth potential, and we are looking for someone who is enthusiastic, has effective communication and active listening skills, and is efficient with timelines.

Responsibilities
  • Provide exceptional customer service through phone calls, emails, and in-person interactions
  • Answer incoming calls and direct customers to the correct department
  • Schedule appointments for our Service departments
  • Work closely with the Sales and Service Teams to ensure customer needs are met
  • Meet and exceed turn-around goals
Requirements
  • No experience necessary
  • Ability to use computer systems effectively
  • Effective communication and active listening skills
  • Valid Driver's License
  • Background check and drug screen
Benefits
  • Medical, Dental, and Vision insurance
  • HSA/FSA
  • Short and Long-term Disability
  • AFLAC
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • 401(k) plan
  • Employee Assistance Program (EAP)
  • Employer-paid College through Degrees @ Work
  • Identity Theft Protection
  • PTO and Paid Holidays
  • Employee Discounts
How to Apply

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application through our online portal. We look forward to connecting with you



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