Front Desk Associate

2 weeks ago

Miami FL USA, United States FirstService Residential Full time
Job Title: Front Desk Associate

As a Front Desk Associate, you will be responsible for providing exceptional customer service to residents, guests, and service providers. Your duties will include greeting and directing individuals, monitoring emergency response systems, and maintaining accurate records and logs.

Responsibilities:
  • Provide excellent customer service and communication skills.
  • Monitor and respond to emergency situations in a timely and efficient manner.
  • Greets and directs residents, guests, and invitees.
  • Monitors and controls electronic security control systems.
  • Maintains daily logs, records, and forms.
  • Resolves and follows up on all complaints and issues.
  • Maintains a safe and secure environment throughout the building or property.
  • May be assigned other duties by the on-site property manager.
Requirements:
  • High school diploma or equivalency preferred.
  • College-level courses in business or hospitality preferred.
  • Two to three years of business experience preferred.
  • Computer literacy and command of information system hardware and software preferred.
  • Effective written and verbal communication skills.
  • Multiple language fluency is desirable.
Physical Requirements:
  • Ability to lift lbs.
  • Work in an upright standing or sitting position for long periods of time.
  • Handle, finger, grasp, and lift objects and packages.
  • Reach with hands and arms.
  • Communicate, receive, and exchange ideas and information by means of the spoken and written word.
  • Ability to quickly and easily navigate the property or building as required to meet the job functions.
What We Offer:

As a full-time non-exempt associate, you will be eligible for comprehensive benefits, including medical, dental, and vision plans, as well as time off benefits, paid holidays, and a 401(k) with company match.

Occasional travel may be required to attend training and other company functions.

Compensation: $17.00 per hour.

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