Front Desk Associate

1 month ago


Miami FL USA, United States Rumble Boxing South Beach Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Rumble Boxing South Beach. As a key member of our sales and customer service team, you will be responsible for providing exceptional service to our members and guests, while also driving sales and revenue growth for the studio.

Key Responsibilities
  • Execute the sales process, including lead generation, follow-up, and closing
  • Conduct tours of the facility, establishing relationships and targeting individual goals and needs
  • Maintain a high level of personal sales production
  • Promote the studio's services and amenities to current and prospective members
  • Process accurate cash and credit card transactions
  • Follow up and follow through with prospective clients
  • Input inventory for retail clothing and other items
  • Attend and complete all relevant training programs
  • Perform light cleaning duties as needed
Requirements
  • Excellent sales, communication, and customer service skills
  • Warm, welcoming, and engaging personality
  • Ability to build strong customer relationships
  • Goal-oriented with a strong ability to achieve sales targets
  • Self-motivated and able to take initiative
  • Ability to learn and use the ClubReady software system
  • Fluent in English with excellent communication skills
  • Strong organizational and multi-tasking skills
  • Ability to work under pressure and meet tight deadlines
Perks
  • Huge opportunities for growth within the studio, including additional sales and management positions
  • Access to our 10+ partner discounts
  • Discounted Rumble Boxing merchandise

We are an Equal Employment Opportunity and Affirmative Action employer. Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.


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