Customer Service Associate
1 week ago
Are you passionate about serving delicious, freshly prepared wings and perfectly seasoned fries? If so, Wingstop is the place for you We are seeking enthusiastic team members who are eager to provide an exceptional flavor experience to our valued customers.
Position: Customer Service AssociateAs a Customer Service Associate at Wingstop, you will be essential in ensuring that orders are processed accurately and efficiently. You will collaborate closely with the kitchen staff to ensure that our guests receive their meals in a timely manner. This role is fast-paced and requires outstanding communication skills and a commitment to teamwork and customer satisfaction.
Key Responsibilities:- Welcome and greet customers, ensuring a positive dining experience.
- Process orders both in-person and via phone, highlighting menu selections and current promotions.
- Handle transactions with precision, including cash, credit, and gift cards.
- Provide menu suggestions and respond to customer inquiries.
- Ensure timely preparation of all orders and verify accuracy before serving.
- Maintain a clean and organized workspace.
- Follow safety and sanitation protocols diligently.
- Address customer concerns professionally and escalate issues as needed.
- Leave a memorable positive impression on all customers.
- Experience with computerized cash register systems.
- Strong cash handling skills.
- Ability to remain calm and professional in high-pressure situations.
- Excellent communication and interpersonal skills.
- Demonstrate integrity, honesty, and accountability.
Previous experience in a cashier or restaurant role is preferred.
Food Handler Certification is mandatory.
- Employee discounts
- Complimentary meals
- Flexible work schedule
This job description provides an overview of the role of a Customer Service Associate at Wingstop. We are committed to equal employment opportunities for all individuals. Join us in our mission to deliver exceptional flavor experiences
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