Service Desk Technical Analyst
17 hours ago
We are seeking a highly skilled and experienced Service Desk Technical Analyst to join our team at TEKsystems. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients across various locations.
Key Responsibilities:- Provide IT support for all locations, including hardware, systems, teleconferencing, and other technical issues.
- Collaborate with colleagues to educate and advocate the use of collaboration environments, such as O365, Outlook, Teams, SharePoint, and OneDrive.
- Act as a mentor to peers, sharing technical IT knowledge and guidance to ensure seamless support.
- Maintain a high level of customer service, ensuring all customers are treated efficiently and with respect.
- Assist with security patches and antivirus definition files deployment and support for all PCs and servers.
- Troubleshoot, diagnose, and resolve end-user and network issues, researching and recommending software or hardware changes to enhance network performance.
- Provide network connectivity support and related network issues for the user community.
- An advanced degree in Information Technology or a related field, or two plus years of equivalent work experience.
- Experience supporting a hybrid remote work-from-home and in-office workforce.
- Experience supporting Office 365 and identity management components.
- Additional certifications such as MCP, A++, CompTIA A+ are preferred.
- Excellent technical knowledge of laptop computers and Service Desk hardware, including Windows 11 laptops and some experience with Active Directory.
- Strong ability to quickly learn new information system technology.
- Strong organization and multi-tasking skills.
- Strong analytical skills, ability to think big and scale quickly.
- Excellent interpersonal, communication, and influencing skills to establish trust, credibility, and rapport at all levels of the organization.
We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We are an equal opportunity employer and welcome applications from all qualified candidates.
-
Service Desk Technical Support Specialist
2 weeks ago
Neenah, Wisconsin, United States Brooksource Full timeService Desk Technical AnalystBrooksource is seeking a highly skilled Service Desk Technical Analyst to provide top-notch technical support and assistance with corporate infrastructure projects. As a key member of our team, you will work closely with our Senior Manager Service Desk to provide technical support for user assistance in all assigned software...
-
Service Desk Analyst
3 weeks ago
Neenah, Wisconsin, United States SECURA Full time{"title": "Service Desk Analyst", "description": "Job SummaryAs a Service Desk Analyst at SECURA, you will be part of a dynamic team responsible for providing technical support and issue resolution to internal and remote associates. Your responsibilities will include hardware procurement and provisioning, asset management, mentoring, hardware and software...
-
Service Desk Analyst
1 week ago
Neenah, Wisconsin, United States SECURA Full timeJob SummaryWe are seeking a highly skilled Service Desk Analyst to join our dynamic team at SECURA. As a key member of our IT department, you will be responsible for providing exceptional technical support and issue resolution to internal and remote associates.Key ResponsibilitiesProvide level 1 technical support and customer service as a member of our...
-
Senior Technical Support Specialist
3 weeks ago
Neenah, Wisconsin, United States SECURA Insurance Companies Full timeAbout the RoleWe are seeking a highly skilled Sr Service Desk Analyst to join our dynamic team at SECURA Insurance Companies.Key Responsibilities:Provide technical support and issue resolution to internal and remote associatesAssist users of all types and skill levels, including those with varying levels of technical expertiseCollaborate with...
-
IT Infrastructure Voice Analyst
3 weeks ago
Neenah, Wisconsin, United States Alta Resources Full timeAbout the RoleWe are seeking a highly skilled Voice Analyst to join our team at Alta Resources. As a Voice Analyst, you will play a critical role in ensuring the stability and integrity of our voice services. This involves developing, monitoring, and maintaining communication technologies across the organization.Key ResponsibilitiesDevelop and implement...
-
Senior Technical Support Specialist
3 hours ago
Neenah, Wisconsin, United States SECURA Full timeJob SummaryWe are seeking a highly skilled and experienced Sr Service Desk Analyst to join our dynamic team at SECURA. As a key member of our IT Department, you will be responsible for providing exceptional technical support and issue resolution to internal and remote associates.Key ResponsibilitiesProvide top-notch customer service and level 1 technical...
-
Senior Technical Support Specialist
2 weeks ago
Neenah, Wisconsin, United States SECURA Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Service Desk Analyst to join our dynamic team at SECURA. As a key member of our IT department, you will be responsible for providing exceptional technical support and issue resolution to internal and remote associates.Key ResponsibilitiesProvide level 1 technical support and customer service...
-
Technical Support Specialist
3 weeks ago
Neenah, Wisconsin, United States Brooksource Full timeJob DescriptionBrooksource is seeking a skilled Technical Support Specialist to provide top-notch technical assistance and support to our clients. As a key member of our team, you will be responsible for delivering exceptional customer service and resolving technical issues in a timely and efficient manner.Key Responsibilities:Technical Support: Provide...
-
IT Support Specialist
3 weeks ago
Neenah, Wisconsin, United States Amcor Flexibles, LLC Full timeJob DescriptionThe Technical Support Analyst is responsible for the IT infrastructure and day-to-day IT support of Amcor Flexibles, LLC plants and office sites.Key Responsibilities:Perform analysis, diagnose and resolve desktop problems for end users and recommend and implement corrective solutions for Amcor Flexibles, LLC sites.Install, configure, test,...
-
Front Desk Coordinator
3 days ago
Neenah, Wisconsin, United States DiRenzo & Bomier Law Firm Full timeJob DescriptionAt DiRenzo & Bomier Law Firm, we are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. The ideal candidate will have excellent communication skills and be able to provide exceptional customer service to our clients and visitors.Key ResponsibilitiesAnswer and direct phone calls, respond to emails, and greet...
-
Lead Business Analyst
4 weeks ago
Neenah, Wisconsin, United States Plexus Full timeABOUT USPlexus Corp. is a worldwide collective of over 20,000 professionals specializing in engineering, manufacturing, supply chain, and sustaining services. We collaborate with clients to transform their ideas into reality through innovative solutions and exceptional customer support.Our diverse portfolio ranges from medical devices and health monitoring...
-
IT Infrastructure Voice Analyst
4 weeks ago
Neenah, Wisconsin, United States Alta Resources Full timeAbout the RoleAlta Resources is seeking a skilled Voice Technology Specialist to join our team. As a key member of our IT infrastructure team, you will play a critical role in ensuring the stability and integrity of our voice services.Key ResponsibilitiesStrategy and PlanningDevelop and implement technology solutions to meet business needs, assessing and...
-
Front Desk Representative
1 week ago
Neenah, Wisconsin, United States RB Hospitality LLC Full timeGuest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Best Western Premier Bridgewood Resort Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...
-
Front Desk Representative
2 weeks ago
Neenah, Wisconsin, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Neenah Doubletree by Hilton. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesProvide superior guest service,...
-
Lead Business Solutions Analyst
1 month ago
Neenah, Wisconsin, United States Plexus Full timeABOUT USPlexus Corp. is a worldwide organization comprising over 20,000 specialists in engineering, manufacturing, supply chain, and sustaining services. We collaborate with clients to transform their product visions into reality through innovative solutions and exceptional customer service.Our portfolio ranges from medical devices and health monitoring...
-
Lead Business Solutions Analyst
1 month ago
Neenah, Wisconsin, United States Plexus Full timeABOUT USPlexus Corp. is a worldwide collective of over 20,000 specialists in engineering, manufacturing, supply chain, and sustaining services, dedicated to collaborating with clients to bring their innovations to fruition through exceptional creativity and unparalleled customer support.Our diverse portfolio ranges from surgical instruments and health...
-
Front Desk Representative
3 weeks ago
Neenah, Wisconsin, United States RB Hospitality LLC Full timeGuest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Best Western Premier Bridgewood Resort Hotel.Key Responsibilities:Provide exceptional guest service and ensure a positive experience for all visitors.Manage front desk operations, including check-in, check-out, and room...
-
Front Desk Representative
2 weeks ago
Neenah, Wisconsin, United States RB Hospitality LLC Full timeGuest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Best Western Premier Bridgewood Resort Hotel.Key Responsibilities:Provide exceptional guest service and ensure a positive experience for all visitors.Manage front desk operations, including check-in, check-out, and room...
-
Front Desk Coordinator
14 hours ago
Neenah, Wisconsin, United States CPP Full timeFront Desk ReceptionistCPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. Our team is dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.Responsibilities:Greet and check-in patients...
-
Data Security Risk Analyst
3 days ago
Neenah, Wisconsin, United States J. J. Keller Full timeJob SummaryWe are seeking a highly skilled Data Security Risk Analyst/Auditor to join our Risk & Compliance team. As a key member of our team, you will be responsible for evaluating conformance to data security standards and enforcing corporate data security and privacy controls.Key ResponsibilitiesAssist the Sr. Data Security Manager in evaluating...