Customer Service Representative

6 days ago

Tempe, Arizona, United States ADP Full time
Customer Service Specialist

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Respond to client inquiries and resolve issues in a timely and professional manner
  • Provide product training and support to clients, ensuring they have a comprehensive understanding of our solutions
  • Collaborate with internal teams to resolve complex client issues and improve overall client satisfaction
  • Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • At least 1 year of customer service experience, preferably in a technical or sales environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development
  • A competitive salary and benefits package, including medical, dental, and vision coverage
  • A comprehensive training program, designed to help you succeed in your role and advance your career
  • The opportunity to work with a global leader in human resources technology, with a reputation for innovation and excellence

About ADP:

ADP is a global leader in human resources technology, providing innovative solutions to help organizations manage their workforce and improve business performance. We are committed to delivering exceptional service to our clients, and we are seeking talented individuals who share our passion for customer service and excellence.

Why Work at ADP?

At ADP, we believe that our people are our greatest asset. We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team members are passionate about delivering exceptional service to our clients, and we are committed to helping them succeed in their roles and advance their careers.

Equal Employment Opportunity:

ADP is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and we are dedicated to creating a workplace that is inclusive and respectful of all individuals.

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