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Office Administrator for Patient Services

2 months ago

Plainsboro, New Jersey, United States Princeton Surgical Associates Full time
Job Overview

Objective

The office administrator for patient services plays a crucial role in ensuring the efficient functioning of the front desk operations. The successful candidate will demonstrate reliability, integrity, and the ability to work collaboratively within a team environment.

Core Responsibilities

  • Welcome patients and visitors warmly, whether in person or via telephone, and provide assistance with their inquiries.
  • Organize patient appointments, optimizing the use of time and resources effectively.
  • Collaborate with healthcare providers to maintain the schedule and address any service interruptions.
  • Accurately manage patient records and sensitive information.
  • Reassure patients by addressing their concerns and ensuring a friendly reception area.
  • Update and maintain patient accounts with relevant personal and financial information.

Key Competencies

  • Exceptional verbal and written communication skills
  • Strong ethical standards and professionalism
  • Flexibility to adapt to changing priorities
  • Initiative in completing tasks
  • Familiarity with medical terminology

Work Environment

This role is situated in a professional office environment, utilizing standard office equipment such as computers, telephones, and document scanners.

Physical Requirements

The position necessitates effective communication and the ability to perform tasks that involve standing, walking, and manual dexterity.

Position Type and Working Hours

This is a full-time position with regular hours from Monday to Friday, with potential for shift rotation following the initial probationary period.

Qualifications

A high school diploma is required, along with a foundational understanding of medical terminology. A minimum of two years of relevant experience is preferred.

Company Profile

Princeton Surgical Associates comprises a dedicated team of certified surgeons committed to providing personalized and exceptional surgical care. Our practice emphasizes advanced surgical techniques tailored to meet the unique needs of each patient.