Maintenance Field Specialist
2 weeks ago
Company: American Repair Maintenance
Position: Field Service Technician
Location: Flint, MI
At American Repair Maintenance (ARM), we are dedicated to providing comprehensive repair and preventative maintenance solutions across various trades for commercial properties. Our self-performing and scalable approach allows us to not only address immediate needs but also enhance our clients' overall facility management strategies.
We pride ourselves on being more than just a maintenance service provider; we are an innovative partner transforming the industry landscape. Our rapid growth is a testament to our commitment to excellence, and we continually strive to exceed expectations. Our team embodies the spirit of collaboration and enjoyment, especially during the excitement of college football season.
Incentives: We are currently offering a Referral and Sign-on bonus.
Role Summary:
We are seeking a highly proficient Field Technician to deliver outstanding maintenance services to our clientele. In this capacity, you will serve as the primary point of contact in the field, tasked with completing service requests within a designated area. Your commitment to excellence will be vital in fulfilling our mission of providing exceptional service to all customers.
Our operational model emphasizes flexibility and teamwork, requiring all employees to maintain a high level of professionalism. We believe in functioning as a cohesive unit, adhering to all policies and procedures to ensure a safe and effective working environment.
Key Responsibilities:
- Document and communicate any changes or issues encountered.
- Execute assigned tasks and work orders with minimal supervision.
- Maintain clear communication with Lead Technicians, Field Supervisors, and office staff regarding ongoing issues and work progress.
- Ensure successful completion of work orders in terms of cost, quality, timing, and customer satisfaction.
- Keep assigned work areas clean and organized.
- Effectively document and relay information about work performed in the field.
- Be available for a flexible work schedule, including on-call duties.
- Travel within a 300-mile radius to various customer sites.
Note: This list of responsibilities is intended as a guideline and may not encompass all duties.
Qualifications:
- Minimum of 5 years of experience in several of the following areas:
- Carpentry (including cabinet repairs)
- Plumbing (experience with power augers, sink and faucet replacements, sewer machines, commercial toilets, and water heaters)
- Electrical (basic knowledge required)
- HVAC
- Painting
- Drywall Repair (including wall repairs, painting, masonry, and stucco work)
- Flooring Repairs
- High school diploma or equivalent certification.
- Preferred vocational education or relevant certifications.
- Proficient in computer and mobile device usage (preferably iOS and Android).
- Intermediate ability to read assembly and blueprint drawings.
- Demonstrated mechanical aptitude.
- Ability to follow directions and complete tasks independently or as part of a team.
- Must provide own hand tools and toolbox suitable for the job (a recommended list will be provided).
- Ability to lift up to 80 lbs.
- Capability to apply up to 200 pounds of torque.
- Ability to work in various positions, including bending, stooping, standing, sitting, and lying down.
- Willingness to travel within a 300-mile radius to customer locations.
- Daily travel to customer sites is required.
Required Tools:
- Battery-powered tools
- Drill/Driver
- Impact Driver
- Circular saw
- Oscillating saw
- Saws-all/Reciprocating saw
- Sander
- Spare batteries/charger
- Brad Nailer
- Socket/Ratchet set (various sizes)
- Crescent wrenches (various sizes)
- Channel Lock (various sizes)
- Lineman pliers
- Needle nose pliers
- Pipe wrenches (various sizes)
- Multimeter
- Non-contact voltage tester
- Receptacle tester
- Hammers (claw/2-3lb mini sledge)
- Tape measure
- Levels
- Speed square
- Drywall tools (various sizes)
- Angle grinder
- Hammer drill
Why Choose ARM?
In addition to competitive compensation, we offer a comprehensive benefits package that includes medical and RX, dental, vision, life insurance, company-matched 401(k), HSA, paid vacations, paid holidays, and referral bonuses.
At ARM, we are committed to fostering the personal and professional development of our team members through ARM University. We believe in the importance of lifelong learning as a key component of success in both life and career. ARM University provides unique opportunities for continuous education and skill mastery for our team.
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