Jewelry Customer Experience Specialist
1 week ago
Brilliant Earth is a leading e-commerce jeweler dedicated to revolutionizing the fine jewelry industry with a focus on transparency, sustainability, and compassion. With a diverse and mission-driven team, we value collaboration, respect, and encouragement. Regular team events, cross-departmental meetings, and recognition for achievements foster a vibrant company culture.
Job Description:
In this full-time role, you'll contribute to the success of our Palo Alto showroom by providing exceptional customer experiences, meeting sales targets, and upholding our brand values. Key responsibilities include utilizing expert product knowledge, managing sales leads, and proactively assisting customers throughout their purchasing journey.
Required Skills:
Ambitious and results-driven individual with a talent for building strong relationships. Excellent communication skills and ability to adapt quickly to changing priorities. Previous experience in sales or customer-facing roles is desirable but not essential.
Benefits and Incentives:
Competitive compensation, quarterly bonuses, and additional incentives for exceeding sales targets. Access to exclusive employee discounts, continued education opportunities, wellness benefits, and more
Location:
Palo Alto Showroom Location
Hours:
Full-time schedule including weekend availability
Estimated Salary: $50,000 - $60,000 per year (based on 20 hours/week @ $25/hour)
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