Patient Experience Specialist
2 weeks ago
We value our teammates' smile as much as our patients' smile.
InterDent aims to provide exceptional, lifelong, integrated oral healthcare services that enhance the quality of our patients' lives by providing accessible oral healthcare, paramount to overall health and wellbeing.
We prioritize patient care, operational and clinical excellence, personal accountability, relationship-building, and innovative approaches to support our patients and teams.
Job DescriptionPatient Experience Specialists manage patients through their full cycle from clinical diagnosis to treatment acceptance, effectively communicating financial planning and available options based on proposed treatment.
They lead patients to a happy and healthy smile from the first appointment to the last, collaborating with Treatment Coordinators.
Work EnvironmentWe offer a supportive work environment with a focus on teamwork and collaboration.
We have a range of benefits to support our employees' well-being, including employee assistance programs, health insurance, and paid time off.
Requirements- Strong communication and interpersonal skills
- A minimum of 1 to 2 years front office experience in a medical environment
- Computer proficiency (Denticon experience is a plus)
- Bilingual Spanish
- Previous experience presenting Treatment Plans and discussing costs preferred
- Ability to multitask in a fast-paced environment
$21.00 - $24.00 per hour, depending on experience. Competitive salary and benefits package.
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