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Host / Hostess / Server

2 months ago

Sand Springs, Oklahoma, United States Skillet LLC Full time

Job Summary

We are seeking a highly skilled and customer-focused Host/Hostess/Cashier to join our team at Skillet LLC. As a Host/Hostess/Cashier, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities

  • Guest Service
    • Develop and maintain professional relationships with guests and team members.
    • Greet guests promptly and seat them as soon as a table is available.
    • Rotate station seating to ensure quality of guest service.
    • Handle guest complaints and concerns in a professional and courteous manner.
  • Cash Handling
    • Handle cash transactions accurately and efficiently.
    • Count cash register receipts and make frequent cash drops according to company policies.
  • Restaurant Operations
    • Maintain a clean and organized dining area, including tables, chairs, and floors.
    • Restock supplies and condiments as needed.
    • Assist with cleaning and resetting tables after guests leave.
  • Communication
    • Answer phone calls and take messages as needed.
    • Communicate with team members and management to ensure smooth restaurant operations.

Requirements

  • Education and Experience
    • No prior experience or training required.
  • Language Skills
    • Ability to read and comprehend instructions, correspondence, and memos.
    • Ability to write simple correspondence.
    • Ability to read and speak English to understand guest checks, instructions, warning, and safety labels.
  • Reasoning Ability
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
    • Ability to deal with problems involving several concrete variables in standardized situations.

Working Conditions

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member regularly is required to stand, walk, and talk or hear. The Team Member frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The Team Member occasionally is required to stoop, kneel, crouch, or crawl. The Team Member occasionally must lift and/or move up to 25 pounds.