Host/Hostess - Palm Springs

1 week ago


Palm Springs, California, United States Kimpton Hotels & Restaurants Full time
About Us

Kimpton Hotels & Restaurants is a boutique hotel chain that values heartfelt, human connections and strives to make people's lives better. Our founder, Bill Kimpton, initiated a new standard of boutique hotels where people could connect and feel at home.

Job Summary

We are seeking a skilled and enthusiastic Host/Hostess to join our team at Kimpton Hotels & Restaurants in Palm Springs. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless dining experience.

Key Responsibilities
  • Provide guests with information and support in a professional and gracious manner.
  • Receive and coordinate reservations and seating for daily and/or nightly service.
  • Act as an advocate for the restaurant and develop relationships with guests to ensure their return.
  • Greet all restaurant guests and provide information about the area.
  • Accurately handle paperwork, stock, and tidy the host stand.
  • Receive incoming calls and book reservations for guests.
  • Perform other restaurant and customer service-related requests for guests.
Requirements
  • Previous customer service or hospitality experience is preferred.
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu, and allergy information to guests.
  • Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
  • Excellent interpersonal communication skills and a passion for hospitality.
What We Offer

We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. The hourly pay range for this role is $16.00 + gratuities.



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