Technical Field Service Specialist
1 month ago
About Dunhill Professional Search & Government Solutions
">We are a leading provider of professional search and government solutions, dedicated to delivering exceptional results in the military health sector.
">Salary: $125,000 per annum
">This role offers a competitive salary and benefits package, reflecting the importance of your expertise in supporting critical military health operations.
">Job Description
">We seek a skilled Technical Field Service Specialist to join our team in Honolulu, HI, working closely with military healthcare teams to ensure they have the tools they need for mission success.
">- ">
- Onsite Training & Support: Lead engaging, hands-on training sessions to help client staff master the applications and systems they rely on.">
- Collaborative Problem-Solving: Work with Help Desk, Cloud, Development, and Data Engineering teams to troubleshoot, document, and resolve any technical issues or challenges.">
- Operational Support: Coordinate deployments, site visits, training events, and operational exercises with client teams to ensure everything runs smoothly.">
- Technology Integration: Assist end users in incorporating the application into their daily operations to enhance effectiveness and support mission objectives.">
- Travel: Some travel (10-25%) required to support site visits, deployments, and other operational needs.">
Requirements
">To succeed in this role, you will require:
">- ">
- Experience: 2+ years of experience supporting DoD medical planning and execution. Familiarity with DoD medical systems such as TRAC2ES, TMDS, JMAR, and CAREPOINT is preferred.">
- Education: Bachelor's degree in IT, Cyber Security, Business, Engineering, Management, or a related field. Alternatively, an Associate's degree with 10 years of relevant experience will be considered.">
- Clearance: Active DoD Secret Clearance required.">
- Technical Expertise: Strong IT troubleshooting skills, experience with data inconsistencies, and familiarity with basic computer issues (e.g., clearing cache). Interest in learning how to maintain a Linux-based health server is a plus.">
- Communication Skills: Exceptional interpersonal communication abilities, with experience explaining technical issues to non-technical users and providing one-on-one or small group training.">
- Teamwork & Collaboration: Comfortable working across functional teams and collaborating with others to find innovative solutions and share knowledge.">
Benefits
">This role offers a comprehensive benefits package, including:
">- ">
- Competitive Salary: $125,000 per annum">
- Excellent Benefits Package: Comprehensive medical, dental, and vision coverage, as well as generous paid time off and holidays.">
- Opportunities for Growth: Opportunities for career advancement and professional development within our company.">
Other Information
">Please note that this role requires occasional travel (10-25%) to support site visits, deployments, and other operational needs.
">How to Apply
">Don't miss out on this exciting opportunity to make a real difference in the military health sector. Apply now to become part of our dynamic team
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