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AOG Customer Support Specialist

2 months ago

Herndon, Virginia, United States Airbus Group Inc. Full time
Position Overview

Airbus Group Inc. is seeking a dedicated Customer Resolution Specialist to enhance our AOG (Aircraft on Ground) department. This role is pivotal in ensuring that our operations run smoothly and efficiently.

Key Responsibilities
  • Review and Validate: Assess and confirm the accuracy of customer requests and operational requirements.
  • Resource Coordination: Collaborate with various teams to allocate necessary resources effectively.
  • Collaboration: Work closely with internal departments to ensure timely resolution of customer issues.
Qualifications

The ideal candidate will possess strong problem-solving skills and the ability to work in a fast-paced environment. A background in supply chain management or customer service is advantageous.

Work Environment

This position requires flexibility and adaptability to meet the dynamic needs of our operations.