Alarm Monitoring Specialist

6 days ago


Minneapolis, Minnesota, United States Securitas Electronic Security Full time

Job Summary:

Securitas Electronic Security is seeking a highly skilled Alarm Monitoring Operator to join our team in our state-of-the-art 24/7 Alarm Monitoring Center. As an Alarm Monitoring Operator, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.

Key Responsibilities:

  • Respond to all incoming alarm signals in our automation software according to documented procedures.
  • Notify the authorities and contacts as necessary.
  • Log all information into the automation system immediately and accurately.
  • Answer the multi-line telephone system.
  • Ensure confidentiality of customer information at all times.

Requirements:

  • High School Diploma required, some college preferred.
  • 1-3 years' work experience.
  • Type 30 + words a minute.
  • Ability to prioritize and multi-task.
  • Ability to follow written and verbal instructions.
  • Good interpersonal communication and organizational skills.
  • A positive attitude of teamwork and continuous improvement.

What We Offer:

  • Shift differential pay.
  • Opportunity for annual merit pay increases.
  • Paid company training.
  • Medical, Dental, Vision, and Life Insurance.
  • Company Paid Short Term and Long-Term Disability.
  • 401K with 60% Match up to 6% of salary.
  • Paid vacation, holiday and sick time.
  • Educational Assistance.
  • Exceptional growth opportunities.
  • Wide variety of employee discounts on travel, equipment, and more

About Us:

Securitas Electronic Security is a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.



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