Alarm Monitoring Specialist
6 days ago
Job Summary:
Securitas Electronic Security is seeking a highly skilled Alarm Monitoring Operator to join our team in our state-of-the-art 24/7 Alarm Monitoring Center. As an Alarm Monitoring Operator, you will be responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.
Key Responsibilities:
- Respond to all incoming alarm signals in our automation software according to documented procedures.
- Notify the authorities and contacts as necessary.
- Log all information into the automation system immediately and accurately.
- Answer the multi-line telephone system.
- Ensure confidentiality of customer information at all times.
Requirements:
- High School Diploma required, some college preferred.
- 1-3 years' work experience.
- Type 30 + words a minute.
- Ability to prioritize and multi-task.
- Ability to follow written and verbal instructions.
- Good interpersonal communication and organizational skills.
- A positive attitude of teamwork and continuous improvement.
What We Offer:
- Shift differential pay.
- Opportunity for annual merit pay increases.
- Paid company training.
- Medical, Dental, Vision, and Life Insurance.
- Company Paid Short Term and Long-Term Disability.
- 401K with 60% Match up to 6% of salary.
- Paid vacation, holiday and sick time.
- Educational Assistance.
- Exceptional growth opportunities.
- Wide variety of employee discounts on travel, equipment, and more
About Us:
Securitas Electronic Security is a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
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