Customer Support Specialist
4 days ago
We are seeking a highly skilled and customer-focused individual to join our technical support team as a Customer Support Associate. In this role, you will provide exceptional phone-based technical support to our dealers, helping them resolve complex technical issues and ensure devices are functioning properly.
Key Responsibilities- Provide top-notch customer service and technical support via phone
- Develop and implement effective troubleshooting strategies to resolve technical concerns
- Collaborate with team members to share knowledge and improve quality and service
- Participate in ongoing training and product testing to stay up-to-date on our products and services
- Other duties as assigned
- About our products, services, and devices through extensive in-house training and hands-on experience
- About the security industry, our business model, marketing strategies, and how we work with dealers
- Strong customer service orientation and disposition
- Interest in technology and ability to learn quickly
- Ability to work in multiple technical mediums simultaneously
- Demonstrated experience with logical thinking and problem-solving
- Strong technical aptitude and computer skills
- Excellent written and verbal communication skills
- A self-starter who can operate independently within a team environment
- We prioritize making work fun and offer a range of activities and benefits to support our employees' well-being
- We collaborate with outstanding people who share our passion for innovation and customer service
- We empower our employees to make an immediate impact and take ownership of their work
- We offer a diverse and dynamic environment with opportunities for growth and development
- We focus on using the latest technologies to drive innovation and excellence
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Customer Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States OurFamilyWizard Full timeAbout OurFamilyWizardWe are a leading technology company dedicated to helping families thrive across all of life's circumstances. Our mission is to provide innovative solutions that bring families together and make their lives easier.Job SummaryWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member...
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Customer Support Specialist
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Minneapolis, Minnesota, United States SchoolInfoApp Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at SchoolInfoApp. As a key member of our Customer Onboarding Team, you will play a vital role in providing exceptional support to our clients and internal team.Key ResponsibilitiesProvide technical assistance and solutions to clients via phone,...
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Retail Customer Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States HOM Furniture Full timeRetail Customer Support SpecialistLocation: Brooklyn Center, MNEmployment Type: Regular Full TimeAs a vital member of our team at HOM Furniture, the Retail Customer Support Specialist plays a crucial role in enhancing the customer experience. This position involves assisting customers in the showroom by efficiently retrieving and loading products while...
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Customer Support Specialist
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Technical Customer Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States BCForward Full timeJob DescriptionBCForward is currently seeking a highly motivated Technical Customer Support Specialist for a remote opportunity.Key Responsibilities:Provide technical support to customers via phone, email, and chatResolve customer complaints and issues in a timely and professional mannerCollaborate with internal teams to resolve complex technical...
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Customer Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Sears Imported Autos Inc. Full timePosition OverviewSears Imported Autos Inc. is in search of motivated individuals to enhance our Service Department Call Center as Customer Support Specialists. As the primary contact for our esteemed clientele, you will be instrumental in delivering outstanding service experiences. We seek candidates with exceptional communication abilities, a commitment to...
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Inbound Customer Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States Kelly Services Inc Full timeJob OverviewAs an Inbound Customer Support Specialist, you will play a vital role in delivering exceptional service to our clients. This position is remote, allowing you to work from the comfort of your home while contributing to a leading organization.Key Benefits of Joining Our Team: Flexible remote work environment Competitive hourly pay: $18.00 for...
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After-Hours Customer Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States TripArc Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our dynamic team at TripArc. As a key member of our Customer Support team, you will be responsible for providing exceptional customer service to our clients, resolving complex issues, and ensuring seamless travel experiences.Key ResponsibilitiesProvide top-notch...
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Minneapolis, Minnesota, United States Bachman's Full timeBachman's Inc.Position: Plant Care Specialist and Customer Support RepresentativeSector: RetailBachman's is a reputable family-owned enterprise in the Twin Cities region, with a legacy that dates back to 1885. We are seeking a dedicated Plant Care Specialist and Customer Support Representative to become part of our team for the upcoming seasonal period.Key...
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Customer Support Specialist for Car Rentals
3 weeks ago
Minneapolis, Minnesota, United States CHECK24 Full timeCustomer Support Specialist for Car RentalsCompany Overview: CHECK24 stands as a premier online platform and the largest comparison portal in Germany. Our renowned car rental comparison service, recognized multiple times for excellence, empowers customers to effortlessly compare offers from various rental companies globally, ensuring they secure the best...
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Customer Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Sears Imported Autos Inc. Full timePosition OverviewSears Imported Autos Inc. is on the lookout for motivated individuals to fill the role of Customer Support Specialist within our Service Department Call Center. As a crucial point of contact for our esteemed clientele, you will be instrumental in delivering outstanding service experiences.Core Responsibilities:Managing incoming service...
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Healthcare Customer Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Crosstown Surgery Center Full timePosition Title: Customer Service - Patient Financial ServicesJob Category: Patient ServicesOverview:The Customer Service Specialist is responsible for providing outstanding customer support and maintaining accurate documentation while interacting with patients, their families, clinic staff, and external vendors.Key Responsibilities:Effectively communicate...
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Customer Support Specialist
4 days ago
Minneapolis, Minnesota, United States Lucy Full time**About Lucy**We are a cutting-edge enterprise knowledge management platform that helps organizations make the most of their data. Our AI-powered assistant, Lucy, reads, listens, watches, and learns all the data that our clients share with us, providing a single gateway to their enterprise knowledge.**Job Summary**We are seeking a highly skilled Customer...
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Travel Surgical Technician
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IT Support Specialist
2 weeks ago
Minneapolis, Minnesota, United States Karls Technology Full timeIT Support Specialist Position at Karls TechnologyWe are seeking skilled professionals with exceptional customer service abilities to become part of our team of IT specialists. As an IT Support Specialist at Karls Technology, you will immerse yourself in a domain that combines hardware expertise with desktop assistance proficiency.Install, assemble,...
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Customer Support Specialist
5 days ago
Minneapolis, Minnesota, United States TripArc Full timeCustomer Support Consultant (Travel Services)At TripArc, we're seeking a skilled Customer Support Consultant to join our dynamic team. As a key member of our after-hours support team, you'll provide exceptional service to our clients, ensuring their travel needs are met with precision and care.Key Responsibilities:Provide timely and effective support to...
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Customer Support Specialist
1 week ago
Minneapolis, Minnesota, United States Martin Sprocket Full time**About Martin Sprocket**Martin Sprocket is a leading provider of power transmission and bulk material handling solutions. With a rich history dating back to 1951, we have established ourselves as a trusted partner for businesses across North America.**Our Culture**We pride ourselves on being an employer of choice, offering a stable work environment with...
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IT Support Specialist
3 weeks ago
Minneapolis, Minnesota, United States Summit Academy O I C Full timeIT Support SpecialistSummit Academy OIC is in search of an IT Support Specialist to deliver exceptional help desk assistance and support the Information Technology Director in overseeing the organization's technological assets. This position encompasses diagnosing technical challenges, managing hardware, and providing outstanding service to both staff and...
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IT Support Specialist
12 hours ago
Minneapolis, Minnesota, United States Holmes Murphy & Associates Full timeIT Support SpecialistWe are seeking a skilled IT Support Specialist to join our Information Technology team in Minneapolis, MN. As an integral part of our team, you will be responsible for providing technical assistance and support to our employees, ensuring seamless operation of computer systems, hardware, and software.Key Responsibilities:Provide tier two...
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Certified Customer Support Representative
3 weeks ago
Minneapolis, Minnesota, United States Wells Fargo Full timeLicensed Customer Service SpecialistAbout this position:Wells Fargo is in search of a Licensed Customer Service Specialist to enhance our customer support team.Key Responsibilities:Assist both internal and external clients by delivering a range of support services in account management, operations, documentation, and technical assistance.Identify...