Innovation Insights Manager

2 weeks ago

Fontana, California, United States James Hardie Full time

Transform your career aspirations into reality.

Hybrid role, combining our office and remote work.

As the Manager of Innovation Insights, you will join the North American Research & Product Development team, playing a pivotal role in understanding customer requirements, design criteria, and specifications for innovative product development. This position involves collaboration with various functional areas, leveraging expertise and contemporary methodologies related to the New Product Introduction (NPI) process across multiple disciplines such as R&D, Marketing, Customer Service, Finance, Manufacturing, Technical Services, Supply Chain, EHS, and Legal.

Reporting to the Director of Innovation Insights, you will oversee project activities that integrate market insights with project outcomes. You will manage moderately complex projects that have a medium impact on the global business, with associated moderate risks. This role requires the ability to lead without direct authority, foster collaboration across diverse teams, and motivate action through effective leadership. Your responsibilities will include managing project timelines and overseeing the contributions of all project participants, including colleagues, contract manufacturers, and consultants. Typical collaborative projects may involve: technical development of new products (both in-house and through contracted manufacturing), resolving technical challenges in existing products, and conducting contracted research.

Key Responsibilities:

Identify customer needs through various methodologies, including data collection, concept generation, and translating these needs into product specifications, ensuring validation of the final design with customers. Commit to leadership regarding key deliverables, timelines, and resource requirements for new product initiatives. Analyze market demands, trends, segments, and competitive landscapes through primary and secondary research to formulate a compelling value proposition. Recognize, clarify, and manage moderate risks associated with the program. Communicate effectively with managers, functional leaders, area/business leaders, department heads, team members, project stakeholders, and division management on a regional level. Address and resolve project-related issues and conflicts, collaborating with functional or business management as necessary.

Qualifications:

Bachelor's degree, ideally in Business or a Scientific Discipline. At least 5 years of experience in new product development and/or commercialization. Familiarity with the New Product Introduction process is essential. Minimum of 5 years of experience in a Research & Product Development environment is preferred. Strong business acumen with an understanding of project objectives and their impact on the organization. Proactive problem identification, decision-making with limited information, and driving initiatives forward. Intermediate knowledge of business practices, customer requirements, cultural considerations, and regulatory standards for global product launches. Ability to apply effective problem-solving techniques to address moderately complex challenges in commercialization projects. Capacity to devise solutions for moderately complex issues, requiring creativity, innovation, and analytical thinking. Exceptional communication, problem-solving, presentation, and reporting skills. Aptitude for analyzing results and making informed recommendations. Demonstrated ability to prioritize, identify critical paths, and develop contingency plans. Proven capability to listen actively, articulate objectives clearly, and provide constructive feedback. Positive influence and an open-minded approach, with a passion for innovation. Willingness to travel approximately 25% of the time.

Core Competencies:

Business Acumen: In-depth understanding of how a business achieves its objectives. Strategic Thinking: Ability to devise effective plans aligned with organizational goals. Leading Through Influence: Capability to influence without formal authority. Initiative/Drive for Results: Setting ambitious yet attainable performance goals. Intellectual Curiosity: Commitment to continuous learning and improvement. Collaboration: Willingness to work cooperatively within a team environment. Decision Making: Taking responsibility for timely and informed decisions. Innovation: Supporting the introduction of new and improved methods, products, and technologies. Project Management: Ensuring successful project completion through systematic planning.

Benefits:

At James Hardie, we value our employees and offer a competitive benefits package that reflects our commitment to their well-being.

Comprehensive low-cost co-pay Health Insurance, including medical, dental, prescription, and vision coverage for full-time employees. 401(k) Retirement plan with a 100% match on employee contributions up to 6% of salary. Paid holidays and vacation, including jury duty and bereavement leave. Wellness Program and Employee Assistance Program. Parental Leave and opportunities for community involvement. Additional benefits available.

Compensation:

The anticipated salary range for this position is between $109,727 and $150,000, adjusted based on experience and market conditions. This role is eligible for benefits, including a discretionary bonus and equity program.

Join us at James Hardie.

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

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