Database Administrator

3 weeks ago

Orlando, Florida, United States Stellar MLS Full time
Database & System Administrator

About the Role:

We are seeking a highly skilled Database & System Administrator to join our team at Stellar MLS. As a key member of our IT department, you will be responsible for the maintenance and administration of our information technology resources, including databases, servers, cloud infrastructure, software, and computer systems.

Key Responsibilities:

  • Interact with team members on support-related issues in a technical support role
  • Respond to requests from users via telephone, email, walk-ins, and chat in a courteous manner, and create relevant documentation as needed
  • Create required reports in response to business user needs
  • Recommend software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases, especially as it relates to databases
  • Utilize existing documentation to complete recurring tasks
  • Assist with communications (email, IM, etc.) and connection solutions, including workstation connectivity, local area networks, company website, intranet, and Internet applications
  • Monitor systems and databases to ensure they have the latest updates and security patches
  • Assist in troubleshooting of internal and datacenter network/server issues
  • Monitor back-ups of servers and related systems
  • Ensure adherence to company I.T. policies and procedures
  • Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance
  • Administer, configure, and maintain Microsoft SQL Server, including on-prem and Azure SQL environments
  • Perform regular database maintenance tasks such as backup/restore, optimization, and indexing
  • Write, test, and optimize SQL queries, views, stored procedures, and SSIS packages
  • Ensure data integrity and availability through proper management of database schemas, indexes, and table partitions
  • Implement and manage database security, including roles, permissions, and encryption
  • Manage and maintain data warehouse systems, ensuring proper ETL processes and data quality
  • Utilize database management tools for monitoring, alerting, and performance tuning
  • Develop and maintain documentation of database configurations, processes, and procedures
  • Collaborate with development teams to design and implement database solutions that meet business requirements
  • Assist with disaster recovery planning and execution related to database systems
  • Microsoft 365 administration (Exchange Online, Azure Active Directory, Security & Compliance Center, Teams)
  • On-call for production systems support
  • Minimal travel required
  • Other responsibilities as assigned

Requirements:

  • Experience with database clustering, replication, and high availability configurations
  • Working technical knowledge of networking protocols and standards such as TCP/IP, DNS, DHCP, FTP, SFTP, FTPS, SSH, Subnetting, VLAN's, VPN's (Site-to-Site and client access), QoS, etc.
  • Hands-on experience managing Microsoft Azure – Networking, VM, backups, security, etc.
  • Security-focused individual; familiar with security best practices and MFA, WAF, etc
  • Hands-on experience administering Active Directory (ADFS, ADDS, Group Policies, DNS, DHCP, etc.)
  • Salesforce Administration experience is a plus
  • Working knowledge of virtualization technologies such as VMWare vSphere, Azure, Serverless, AWS, etc.
  • Working knowledge of creating, modifying, and deploying scripts like PowerShell and/or other scripting tools
  • Experience with Microsoft Windows Server operating systems and Windows 10/11 administration
  • Managing File and Print Servers. Papercut is a plus
  • Working with web servers – IIS, Apache/LAMP Stack, Basic HTML/PHP, load balancers, CDN, WAF
  • SSL, SSO, Ping Identity, and Azure App certificates and secrets, as well as monitoring/updating them
  • Position includes providing Database Administration as well as Server, Desktop and Network Administration
  • Management of cloud-based telecommunication systems. Five9 and Zoom Contact Center are a plus
  • Ability to work well with others and follow any task to its logical completion with minimal intervention from others
  • Practiced interpersonal relations and oral presentation skills, with a focus on rapport-building, listening, and questioning skills
  • Strong organizational skills that reflect the ability to seamlessly perform and prioritize multiple tasks with excellent attention to detail in a fast-paced environment
  • AI Skills such as Prompting, RAG, GPT, Gemini, etc., are a plus
  • Experience SOC2 and CIS 8 Security Controls
  • Exceptional customer service skills
  • Proven analytical and problem-solving abilities
  • Proactive rather than reactive
  • Ability to absorb and retain information quickly
  • Ability to present ideas in user-friendly language
  • Proven analytical and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Adept at reading, writing, and interpreting technical documentation and procedure manuals
  • Ability to conduct research into hardware and software issues and products as required
  • Ability to present ideas and solutions in user-friendly language
  • Possess strong knowledge of database, network and systems administration
  • Excellent written and oral communication skills
  • Able to maintain professionalism at all times
  • Experience working in a team-oriented, collaborative environment
  • Hands-on software and hardware troubleshooting experience
  • Experience with data management
  • Experience documenting and maintaining configuration and process information

Education, Certifications, and Software Skills:

  • An Associates degree in the field of computer science with two years of experience or four years of experience in information technology and at least two years of equivalent work experience as a database or system administrator
  • Industry certifications from CompTIA, Microsoft, Cisco, Salesforce, etc are desirable

What We Value:

  • Dealing with Challenges – An ability to deal with challenges and difficult situations in a practical and optimistic way
  • Initiative – The drive to identify, create and act on opportunities
  • Innovation – The drive and ability to generate and use ideas to improve business results
  • Customer Focus – The drive and ability to deliver exceptional service to customers and colleagues
  • Professional Development – Develop and maximize the capabilities of yourself and others

About Us:

At Stellar MLS, we are committed to a team culture of diversity and inclusion in our organization and understand the value of each person's contributions. We believe that your skills will make those job functions an effective, integral, and important part of the growth of your department and Stellar and will contribute to the success of your colleagues and our customers.

We are an Equal Opportunity Employer/Drug Free Workplace

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